Senior Technical Program Manager, Security Campaign Management

DESCRIPTION

Amazon develops products and services that transform the way customers live. Across teams and geographies, we strive to delight customers and earn their trust. Members of the Stores Security team are guardians of that trust. From drones to grocery stores and everything in between, our mission is to assess risk, classify data and systems, detect potential intrusion, and respond quickly to security events across Amazon’s critical business functions, including Retail, Customer Service, Worldwide Operations, Consumer Payments, Physical Stores, and Healthcare. Within Stores Security, the Vulnerability Management and Remediation Operations (VMR Operations) organization is responsible for all aspects of the Vulnerability Management lifecycle across Amazon including intake, assessment, discovery, and remediation.

The VMR Operations organization is looking for a Senior Technical Program Manager with deep technical expertise in security operations and program management to join us in building and maturing our VMR Operations programs. In this role, you will be responsible for driving the strategic, technical, and engineering direction of VMR’s Campaign Management Program, which enables builders and drives remediation actions across Amazon. You will leverage relationships with engineers across Stores Security, business teams, and leaders throughout Amazon to prioritize deliverables, escalate roadblocks, and improve organizational processes. You will build trust with senior engineers and leaders by leveraging your technical expertise to understand technical challenges, design improved solutions, and hold a high program bar. Finally, you will use your information security expertise to champion and drive risk-based decisions across complex, multi-disciplinary programs to ensure Amazon properly manages security risk.

Key job responsibilities
- You will be responsible for driving the day-to-day operations of VMR's Campaign Mangement Program.
- You will leverage relationships with engineers and managers across Stores Security to intake, prioritize, and launch security campaigns.
- You will build trust with Amazon builders by ensuring all campaigns we launch are of the highest quality bar, including clear descriptions of the security risk, steps for remediation, and insight to prevent future issues.
- You will partner with your peers to continuously improve the Campaign Management Program, with an emphasis on constant improvement through small, iterative changes to our processes and tooling.

About the team
About Amazon Security

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

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BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules