Billing Specialist

Our client is looking for a Billing Specialist who is responsible for accurate and timely processing of customer billing in a high volume, transaction driven environment. This role focuses on executing standard billing activities, reviewing invoices for accuracy, and responding to billing inquiries, while following established processes and controls. The Billing Specialist works closely with the Finance team to support the billing calendar and month end close. While primarily transactional, the role is expected to review day to day billing activity, identify patterns or recurring issues, and proactively flag potential risks or opportunities for process improvement. Currently, this is a remote-first position, and this position may be required to periodically work on-site at our office and the frequency would depend on the department/division's requirements. Therefore, candidates must reside within a reasonable distance to commute to our office when required (25miles or less).

salary: $26 - $29 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Process routine billing transactions across multiple revenue streams, ensuring invoices are accurate, complete, and issued in accordance with the billing calendar.
• Execute recurring billing runs (daily, monthly, quarterly, and annual) based on defined procedures, contract terms, and billing schedules.
• Review billing data and invoices for completeness and accuracy, validating pricing, quantities, and dates prior to issuance.
• Assist with billing setup and maintenance in Sage Intacct and related systems, following documented procedures and escalating issues or exceptions as needed.
• Review customer contracts and service agreements to understand billing terms and support accurate invoicing, escalating unclear or complex terms to senior team members.
• Support month end close activities by completing assigned billing tasks on time and responding to questions or follow ups from Finance.
• Respond to customer and internal billing inquiries via a shared inbox, providing timely, professional responses and routing issues to appropriate team members when needed.

Skills

• Billing
• Verbal Communication
• Analytical Thinking
• Government Contract Billing (3 years of experience is required)
• Invoices
• Banking Operations
• Basic Accounts Receivable
• Accounting Coursework
• Basic Software Skills
• Business Coursework
• Written Communication
• High Volume (3 years of experience is required)
• Nonprofit (3 years of experience is required)
• Microsoft Excel (3 years of experience is required)
• Revenue Recognition
• Revenue Accounting (3 years of experience is required)
• SAGE (5 years of experience is required)

Qualifications

• Years of experience: 5 years
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.