Client Service Representative - Entry Level

We’re a mission-driven organization dedicated to creating lasting social impact through community programs, face-to-face engagement, and donor-supported initiatives . Our outreach efforts help strengthen communities and connect individuals to causes that matter.

As we continue to expand, we’re seeking a Client Service Representative to serve as the direct link between our organization and the public —helping to inspire support, build relationships, and make a measurable difference in local communities.

About the Role

This is a face-to-face outreach position centered on in-person donor engagement and community advocacy . As a Client Service Representative , you’ll represent our organization at local events, public spaces, and community outreach sites , creating meaningful connections and delivering a positive experience for every supporter.

This role is ideal for individuals who are outgoing, detail-oriented, and passionate about making a difference in their community.

Key Responsibilities

• Act as the in-person point of contact for donors, supporters, and community members
• Represent nonprofit campaigns at events, outreach booths, and community activations
• Engage with the public in a friendly, professional, and informative manner
• Share campaign updates and answer questions about our mission and initiatives
• Collect and process donor information accurately using mobile tools or paper forms
• Distribute brochures, flyers, and branded outreach materials
• Assist with event setup, breakdown, and logistical coordination
• Provide feedback from field interactions to improve outreach and donor engagement strategies
• Maintain accurate interaction records and support campaign performance reporting

Qualifications

• Genuine passion for community outreach, nonprofit work, and cause-driven initiatives
• Excellent communication and interpersonal skills; comfortable engaging with diverse audiences
• Reliable, punctual, and professional in live, public settings
• Highly organized and detail-oriented, able to track interactions and follow up effectively
• Energetic, outgoing, and approachable with a positive attitude
• Availability to work flexible hours, including some evenings and weekends
• Previous experience in customer service, fundraising, events, or retail is a plus
• Must be 18+ years old and legally authorized to work in the U.S.

What We Offer

• Hands-on training in nonprofit outreach, donor relations, and event coordination
• Weekly pay with performance-based bonuses
• Career growth opportunities in donor engagement, outreach leadership, and campaign management
• A collaborative and inclusive team culture centered around purpose and community impact
• Opportunities to travel locally to participate in community events and campaigns
• Recognition and rewards for top-performing team members
• Real-world experience that enhances your resume and allows you to make a difference every day