Host
Hosts at Tacombi greet and welcome all guests into the restaurant, ensuring a positive first and last impression of our taquerias.
Responsibilities Include:- Offer every guest a friendly and sincere welcome; anticipate and be responsive to guests’ needs; thank every guest and offer a fond farewell
- Embody Tacombi's service culture and ensure the Tacombi experience is carried out throughout all interactions with guests
- Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests
- Manage reservations and take full responsibility of guests’ satisfaction until they have been seated and again during their departure
- Serve as an ambassador of the Tacombi brand to make a positive impact on the guests, coworkers, and community you touch in person and over the phone
- Maintain high standards of cleanliness, professional appearance, and demeanor to ensure guest satisfaction; ensure work station is always clean and organized
- Be knowledgeable of restaurant policies, Tacombi brand values as well as neighborhood events
- Upbeat and positive attitude throughout the entire day, co-operate closely with team members and other departments to ensure an amazing guest experience
- Be observant to guest needs throughout dining experience to ensure they receive high-quality service
- Flexible schedule and ability to work days, nights, weekends, and holidays
- Minimum 1-2 years of experience as a Host/Hostess, Maître D’ or Concierge
- Have a positive attitude and be passionate about guest service
- Ability to work in a fast-paced, energetic environment
- Assertive self-starter - takes initiative and can work well independently
- Able to stand for long periods of time.
- Ability to handle and move objects of up to 20lbs
- Knowledge of the New York cultural landscape including dining, art, music, film, and fashion are huge plus
- Excellent verbal and written communications skills
- Proficient in Resy or other reservations softwares
- Ability to stand and walk for extended periods during shifts.
- Ability to lift and carry up to 25 lbs regularly and occasionally up to 50 lbs, with or without reasonable accommodation.
- Ability to bend, stoop, and reach overhead as needed.
- Comfort working in environments with heat, humidity, cold storage, and exposure to common allergens, with or without reasonable accommodation.
- Adequate vision, hearing, and manual dexterity to deliver safe, efficient service, with or without reasonable accommodation.
Tacombi is dedicated to fostering an inclusive workplace where all individuals have equal opportunities to grow and succeed. We value talent, skills, and potential, and we strive to create an environment that celebrates diversity and supports equity
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