Director, Food Service - WTC
95,000.00 USD Annual Job Summary:
The Food Service Director is responsible for all aspects of unit operations and floor management, including staff, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. The Director cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The Director motivates, instills accountability, and achieves results to drive success in the unit. Job Description: ESSENTIAL FUNCTIONS
- Plan, develop, and direct daily operations. Forecast and analyze sales, labor, and profit; and ensure compliance with established budget. Schedule, supervise, and participate in the operational duties specific to the unit.
- Recruit, supervise, train, schedule, discipline, review, and direct the unit's management and staff.
- Maintain accounting records, daily reporting requirement, and cash control. Manage financial statement and budget.
- Knowledge of Time and Materials contract and proposal development
- Respond to customer inquiries and resolve customer complaints.
- Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify District Manager of all unusual events, circumstances, or other safety or quality control issues.
- Interact with client. Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.
- Maintain awareness of safety issues, and report them immediately to your manager.
- High School Diploma/GED required. Bachelor's or Business Degree preferred.
- At least 5 years of experience in related management required.
- Must be able to obtain and maintain a Top Secret Security Clearance.
- Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.
- Food Safety Certified a plus.
- Demonstrated talent for interacting with a wide variety of people.
- Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
- Strong customer service abilities; actively looks for ways to assist customers and coworkers.
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
- Ability to stand for the entire work day and to climb steps regularly.
- Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Constantly communicates and receives verbal communication with other employees in fast-paced environment.
- Physical presence at the job site is essential to perform job duties.
- Standard commercial cooking machinery and utensils (pots and pans, fryers, stove, among others), and typical office equipment (computer, fax, telephone, copier, scanner, among others).
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