Administrative Assistant Home Health
- Employee Recognition Programs: We acknowledge and celebrate your contributions.
- Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
- Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
- Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.
- Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
- Mileage Reimbursement: We make sure you're compensated for your business travel.
- Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
- Employee Assistance Program: Supporting the well-being of you and your family.
- Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.
- Answer and direct phone calls, greet visitors, and provide courteous and professional communication to patients, caregivers, and staff.
- Complete patient advocacy calls for active agency census routinely.
- Maintain patient records, ensuring timely filing, accuracy, and confidentiality in accordance with HIPAA and agency policies.
- Assist with intake and referral processes by collecting necessary documentation, verifying insurance, and coordinating with clinical teams.
- Schedule in-services, staff meetings, and clinical appointments as directed.
- Prepare, edit, and distribute reports, forms, and correspondence for management or clinicians.
- Track physician orders, signed documents, and plan-of-care updates to ensure compliance with Medicare and state regulations.
- Monitor office supplies, inventory, and medical forms; place orders as needed.
- Assist with quality assurance activities and survey readiness by maintaining organized records and reports.
- Complete and clear electronic visit verification (EVV)
- Process hospitalizations and prospective patients through communication with hospital staff
- Process and support with on-site IT/servers
- Perform other related administrative duties as assigned to support agency operations.
- High school diploma or equivalent required; associate degree preferred.
- Minimum of 2 years of administrative or office experience (home health or healthcare setting strongly preferred).
- Knowledge of Medicare, Medicaid, and home health documentation requirements a plus.
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning electronic medical record (EMR) systems.
- Strong attention to detail, organization, and ability to prioritize multiple tasks.
- Excellent communication and interpersonal skills.
- Must speak, read, and write in English.
- Ability to read 12 pt font or larger.
- Ability to push, pull, and lift up to 20 pounds.
- Professional demeanor and ability to handle confidential information with discretion.
- Office-based role within the home health agency setting.
- Regular weekday schedule; occasional flexibility may be required for agency needs.
- Works closely with clinical staff, intake coordinators, and agency leadership.
- Ability to sit at desk for long periods of time.
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