Direct Support Professional

Job Description

Job Description

About the Role

Make a difference every day as a Direct Support Professional (DSP) at SOAR365. In this full-time role, you'll support individuals with disabilities in center-based and community Adult Day Support programs, helping participants build skills, independence, and meaningful connections. This position is ideal for compassionate, dependable team players who value inclusion, dignity, and purpose-driven work. If you're looking for a hands-on role where your support directly enhances quality of life, SOAR365 offers a supportive environment to grow and thrive.

Who We Are: SOAR365

For more than 70 years, SOAR365 has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive.

We are also proud to be recognized as an Employer of Choice , offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

Key Responsibilities & Duties

In this role, you will be responsible for providing daily support, supervision, and skill-building assistance to participants during Adult Day Support activities and routines. Responsibilities include delivering purposeful, age-appropriate activities; implementing individualized training plans; supporting skill development in areas such as social interaction, personal hygiene, and motor coordination; and encouraging participant choice and engagement. DSPs collaborate closely with team members, provide personal care as needed, accompany participants on community outings, and provide transportation when assigned. Additional duties include maintaining supplies and equipment, completing accurate and timely documentation, identifying program needs and solutions, attending required trainings and meetings, supporting volunteers and interns, and ensuring compliance with all agency policies, safety standards, HIPAA requirements, and SOAR365's Human Rights plan.

Requirements & Qualifications

Qualified candidates will have a high school diploma or GED; one year of experience working with individuals with disabilities is preferred. Relevant college coursework, disability-specific training, or medical training (such as a CNA license) may substitute for the preferred experience. Strong interpersonal skills, the ability to implement individualized plans, and a commitment to positive behavioral supports are essential. A valid driver's license with an acceptable driving record is required for driving positions, along with successful completion of a SOAR365 driving test if applicable. All DSPs must obtain and maintain CPR/First Aid and Therapeutic Options certifications and demonstrate reliability, teamwork, and alignment with SOAR365's core values.

Hours & Schedule

• Typical schedule: Monday-Friday, 8:00 a.m.-4:30 p.m.

• NO NIGHTS OR WEEKENDS

Total Rewards & Benefits

Our market-competitive total rewards package includes:

• Merit increases

• Comprehensive health, dental, and vision coverage

• 12 paid holidays

• Sick and vacation leave

• Immediate access to your paycheck through ZayZoon

• Short- and long-term disability benefits

• Flexible spending accounts (FSA)

• 403(b) retirement plan with employer match and immediate vesting

• Life insurance

• Employee development and training programs

• Wellness programs

• Discounted tuition to South University

How to Apply

To apply for this position, a completed SOAR365 application is required .

Equal Opportunity & Workplace Commitment

SOAR365 is an EO/AA Employer and welcomes applicants who are Veterans, individuals with disabilities, and those from other protected categories.

We are a Drug-Free Workplace .

Reasonable Accommodations

If you need reasonable accommodation when applying for a position on our website, please contact us at (804) 358-1874 and ask for Human Resources.