Back to Jobs

Guest Services Leader (Harrisonburg)

Pilot Flying J
Harrisonburg, VA
Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $15.70 - $23.33 / hour

Qualifications

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay



Job Location

Google Maps requires functional cookies to be enabled
Posted 2026-03-12

Recommended Jobs

$22-$25/hr + Performance & Sales Bonuses | NewPort News, VA (Costco Location)

Direct Demo LLC
Newport News, VA

WE'RE CURRENTLY HIRING A SALES REP FOR THE NEWPORT NEWS, VA COSTCO! Seeking positive, energetic, and sales-focused professionals who can be passionate brand ambassadors! This is a fantastic opportu…

View Details
Posted 2025-12-26

Occupational Therapist, Skilled Nursing Facility (Job ID: 104)

Blue United Sourcing
Richmond, VA

Travel Occupational Therapist (OT) – Skilled Nursing Facility 📍 San Rafael, CA 🕒 13-Week Assignment | 36 Hours per Week 💲 $65–$70 per hour 🚀 Start Date: ASAP We are seeking a Travel Oc…

View Details
Posted 2026-02-10

Road Warrior - Retail Merchandiser

Field Force Merchandising
Glen Allen, VA

Field Force Merchandising is a fast-growing leader in retail merchandising services. We work with top brands and retailers across the U.S. to ensure products are displayed accurately, shelves are ful…

View Details
Posted 2026-02-16

Medical Assistant

Bon Secours
Petersburg, VA

Certified Medical Assistant (CMA) - Physician Office - General Surgery The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver …

View Details
Posted 2026-03-11

Dedicated Night CDL A Driver

GAATCO
Fredericksburg, VA

Delivering to stores in Virginia and Maryland. Shift is 5 days a week, including weekends. Start times between 1900 and 2100 working 12-14 hours a day. Drivers will load and unload trailer, and reloa…

View Details
Posted 2026-01-22

Commercial Driver (non-CDL)

USAM DC
Manassas, VA

USAM, a high-end architectural millwork firm is looking for a delivery driver/ loader/unloader in Manassas, VA.  As a full-time driver/loader, you’ll ensure smooth, on time delivery of high-end millwo…

View Details
Posted 2026-02-04

Virtual Field Reimbursement Manager

Richmond, VA

You are an expert facilitator: you open doors, foster communication, and bridge the gap. Virtual Field Reimbursement Manager (VFRM) will be responsible for the management of defined accounts in a …

View Details
Posted 2026-03-11

AmeriCorps Crew Leader - Watersheds

Conservation Legacy
Mount Crawford, VA

Position Title:  AmeriCorps Crew Leader – Watershed Crew Location:  Based out of Harrisonburg, VA Compensation: $675 per week ($500 living stipend + $175 additional benefit) Terms of Service …

View Details
Posted 2025-11-19

Welder

M.C. Dean, Inc
Bowling Green, VA

Overview About Modular Mission Critical ModularMission Critical is the manufacturing campus for M.C. Dean's complex, modular product line for datacenters and critical infrastructure. Located …

View Details
Posted 2026-03-12

MRA Medical Readiness Technical Writer and Documentation Specialist

Trinity Global Consulting
Langley, VA

DUTIES SHALL INCLUDE: Writing Air Combat Command medical-related guidance, procedures, doctrine, etc. Requirements Minimum/General Experience: eight years of technical writing and editing f…

View Details
Posted 2026-01-14