General Manager

At Wisler Plumbing, Heating, Cooling and Electric, we’ve been serving Roanoke, Franklin County, and the Smith Mountain Lake area since 1986. Founded on principles of fairness, integrity, and hard work, we’ve built a team that thrives on mutual respect, accountability, and a drive to deliver excellence. If you’re looking to learn a trade that lasts a lifetime with a company that values and invests in its people, this is the opportunity for you.

• Competitive Pay: $140,000–$180,000 annual salary, with profit-sharing opportunities
• Career Advancement: Be at the helm of a high-growth leader in the home services industry.
• Supportive Leadership Environment: Collaborate with a high-performing leadership team dedicated to operational excellence.

• Competitive Pay: $140,000–$180,000 annual salary, with profit-sharing opportunities

• Career Advancement: Be at the helm of a high-growth leader in the home services industry.

• Supportive Leadership Environment: Collaborate with a high-performing leadership team dedicated to operational excellence.

• Visionary Leadership: At Wisler, your strategic thinking and decision-making will shape our organization’s future.
• Collaborative Culture: Work with a motivated team committed to exceeding goals and providing exceptional service.
• Employee-Focused: We prioritize low turnover and high morale, creating a thriving and supportive work environment.
• Service Excellence: Join a company that proudly upholds a 100% satisfaction guarantee for its customers.

• Visionary Leadership: At Wisler, your strategic thinking and decision-making will shape our organization’s future.

• Collaborative Culture: Work with a motivated team committed to exceeding goals and providing exceptional service.

• Employee-Focused: We prioritize low turnover and high morale, creating a thriving and supportive work environment.

• Service Excellence: Join a company that proudly upholds a 100% satisfaction guarantee for its customers.

As the General Manager , you’ll oversee day-to-day operations, guide a dynamic leadership team, and drive organizational growth through strategic planning and accountability. Reporting directly to the President, you’ll manage key stakeholders, including shareholders, employees, and customers, while ensuring operational and financial excellence.

Key Responsibilities:

• Leadership and Team Development (60%):
  • Mentor and hold leadership accountable through weekly meetings and clear communication.
  • Ensure all managers understand and execute their roles in the company plan.
  • Oversee and assist the Service and Production Manager, Sales and Marketing Manager, and Administrative Manager.
  • Conduct performance evaluations and maintain high employee morale.
• Financial Oversight (25%):
  • Develop and execute approved business plans to achieve budgeted sales and profits.
  • Ensure fiscal responsibility, including maintaining accounts receivable under seven days and inventory under 1% of sales.
  • Make capital expenditure decisions and maintain staffing ratios aligned with budget goals.
• Operational Excellence (15%):
  • Partner with leadership to establish and refine policies, standards, and goals.
  • Uphold legal and operational best practices to ensure quality and minimize liability.

• Leadership and Team Development (60%):
  • Mentor and hold leadership accountable through weekly meetings and clear communication.
  • Ensure all managers understand and execute their roles in the company plan.
  • Oversee and assist the Service and Production Manager, Sales and Marketing Manager, and Administrative Manager.
  • Conduct performance evaluations and maintain high employee morale.

• Mentor and hold leadership accountable through weekly meetings and clear communication.
• Ensure all managers understand and execute their roles in the company plan.
• Oversee and assist the Service and Production Manager, Sales and Marketing Manager, and Administrative Manager.
• Conduct performance evaluations and maintain high employee morale.

• Mentor and hold leadership accountable through weekly meetings and clear communication.

• Ensure all managers understand and execute their roles in the company plan.

• Oversee and assist the Service and Production Manager, Sales and Marketing Manager, and Administrative Manager.

• Conduct performance evaluations and maintain high employee morale.

• Financial Oversight (25%):
  • Develop and execute approved business plans to achieve budgeted sales and profits.
  • Ensure fiscal responsibility, including maintaining accounts receivable under seven days and inventory under 1% of sales.
  • Make capital expenditure decisions and maintain staffing ratios aligned with budget goals.

• Develop and execute approved business plans to achieve budgeted sales and profits.
• Ensure fiscal responsibility, including maintaining accounts receivable under seven days and inventory under 1% of sales.
• Make capital expenditure decisions and maintain staffing ratios aligned with budget goals.

• Develop and execute approved business plans to achieve budgeted sales and profits.

• Ensure fiscal responsibility, including maintaining accounts receivable under seven days and inventory under 1% of sales.

• Make capital expenditure decisions and maintain staffing ratios aligned with budget goals.

• Operational Excellence (15%):
  • Partner with leadership to establish and refine policies, standards, and goals.
  • Uphold legal and operational best practices to ensure quality and minimize liability.

• Partner with leadership to establish and refine policies, standards, and goals.
• Uphold legal and operational best practices to ensure quality and minimize liability.

• Partner with leadership to establish and refine policies, standards, and goals.

• Uphold legal and operational best practices to ensure quality and minimize liability.

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.