Financial Educator Remote

Job Description

Job Description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. US Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're a Financial Educator looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an immediate opening for a full-time remote Financial Educator to work for our Richmond, VA office. The schedule is Monday through Friday, 7:30a- 4p

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Financial Educator is responsible for:

Consult with patients regarding their benefits, coverage and financial options

Perform aspects of benefit verification and prior authorization

Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison

Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Skills & Qualifications

The skills and education we need are:

Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction

Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.

Bachelor's Degree preferred

Experience working in an OB/GYN office is a plus

Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies

Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy

Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel

High level of customer service essential

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

At US Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

What We Offer:

We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:

• Full-Time Employees (30+ hours/week):
  Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
• Part-Time Employees:
  401(k) with company match and performance-based bonus opportunities
• Per Diem Employees:
  401(k) with company match

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.