Part Time Service BDC Rep

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Dealership:

L0594 Priority Chevrolet

We're Hiring: Part-Time Service BDC Administrator

Location: Priority Chevrolet Newport News - Newport News, VA

Are you organized, personable, and customer-focused? Priority Chevrolet Newport News is looking for a Part-Time Service BDC Administrator to join our high-performing team!

About the Role:

As a Service BDC (Business Development Center) Administrator , you'll be the first point of contact for customers scheduling service appointments. Your role is critical in ensuring an exceptional customer experience through clear communication, efficient scheduling, and follow-up.

Key Responsibilities:

• Answer inbound service calls and respond to online appointment requests

• Schedule and confirm service appointments using dealership software

• Follow up with customers regarding service visits, reminders, and satisfaction surveys

• Maintain accurate customer records in the CRM system

• Assist the service department with administrative support tasks

• Deliver exceptional customer service at every interaction

What We're Looking For:

• Previous experience in a call center, dealership service department, or customer service role preferred

• Excellent phone etiquette and written communication skills

• Ability to multitask and stay organized in a fast-paced environment

• Proficient with computers, scheduling tools, and CRM software

• A team player with a positive, professional attitude

• Availability for flexible part-time hours , including some evenings and Saturdays

Why Work for Priority Chevrolet?

• Competitive hourly pay

• Friendly and supportive team environment

• Opportunities for growth within Lithia & Driveway

• Be part of a company that values “Growth Powered By People” - customers and employees alike

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.