Bartender
- Reports to the Director of Food & Beverage, Director of Beverage, Director of Restaurants, or Director of Banquets
- Deliver high standards of service as outlined in the F&B service training program.
- Assist with the service of food and beverages to members and guests at the bar.
- Know members’ names, greet them promptly, provide a warm and personalized experience.
- Accurately execute member and guest orders and requests in a timely manner.
- Address and resolve member and guest complaints professionally, notifying management of issues and practicing effective service recovery.
- Prepare the bar area for service by setting up bottles, garnishes, glassware, and ice, ensuring all items are fully stocked and in place at the star of each shift.
- Consistently check the bar area for cleanliness and maintain an orderly and organized work area, including regular sanitizing.
- Ensure daily assignments and side work are complete to meet club standards, including restocking and refilling supplies.
- Maintain comprehensive knowledge of the a la carte menu, including daily features and specials that may not be on the menu.
- Ensure all liquor items are properly stocked, accurately poured, and responsibly managed to maintain beverage control.
- Possess and maintain clear knowledge of all liquors, beers, and wines available at the club.
- Support fellow employees and contribute to a positive team environment. Be proactive in assisting members and guests ensuring delivery of the 3-steps of service.
- Complete additional duties as assigned by management.
- Stay aware of and actively participate in team efforts, providing support wherever needed.
- Ensure all daily assignments and side work are completed to meet club standards.
- Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
- Follow all company, club, and department policies, procedures, and instructions.
- Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
- Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
- Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
- Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
- Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
- Wear a clean, neat uniform that meets club standards.
- High school diploma or equivalent.
- Certification in alcohol and food safety awareness.
- Previous experience in Food & Beverage service.
- Excellent communication skills with the ability to follow instructions accurately.
- Strong commitment to maintaining the highest ethical work standards.
- Comfortable working in both indoor and occasional outdoor environments.
- Basic bar and wine knowledge, including but not limited to various cocktails and wine varietals.
- Ability to properly open a bottle of wine with a wine tool.
- Must be able to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
- Able to lift, carry, push, and pull up to 100 lbs. occasionally.
- Effective communication skills, including talking and hearing, with sufficient visual acuity.
- Trays (2 - 60 lbs.)
- POS System
- Bottle Opener
- Wine Tool
- Blender
- Bar Dishwasher
- Attendance requirements for this position as outlined on the weekly schedule.
- Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
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