PBX Operator

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Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) PBX Operator with LewisGale Hospital Pulaski you can be a part of an organization that is devoted to giving back!

Benefits

LewisGale Hospital Pulaski, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the LewisGale Hospital Pulaski family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic PBX Operator to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

1.Promptly answers all incoming calls and assists in placing out-going calls. *

2.Responds to code phone, code computer or wall panel alarms which takes priority over any calls except the fire alarm and making sure that appropriate personnel are notified.*

3.Monitors fire panel alarms, wall alarms, code phone and code computer where applicable, contacting the fire department and other appropriate personnel when needed.*

4.Pages on web based paging system and switchboard for authorized personnel, physicians and emergency calls.*

5.Places long distance calls for various departments and doctors' offices.

6.Assists patients by advising how to place local and long distance calls.*

7.Answers patient information calls whenever necessary.

8.Documents vital information to assist supervisor in maintaining current files with the daily PBX operations.*

9.Overhead page appropriate personnel as needed.

10.Perform other related duties incidental to the work described herein.

EXPERIENCE

Required - 2 years switchboard experience.

Preferred - Experience operator with at least 5 years of experience.

EDUCATION

Required - High school graduate.

Preferred - Graduate with previous switchboard experience. Medical terminology a plus.

This is a Part Time Night Shift position

LewisGale Hospital Pulaski has provided quality healthcare services since 1915. We are located in Pulaski, Virginia. We give patient's access to trained physicians and advanced technology. Our 140+ bed hospital is one of the leading acute care facilities in Southwest Virginia and New River Valley. As a member of the LewisGale Regional Health System network, we provide a full scope of healthcare services. Our hospital is home to the LewisGale Regional Cancer Center Pulaski. The first medical facility in the region to provide a radioactive seed implant procedure which is a radiation therapy alternative for treating breast and prostate cancer. Our accreditation from the American College of Surgeons Commission on Cancer comes with many commendations for our program of service and patient care. We specialize in orthopedics and are an accredited chest pain center.

At LewisGale Hospital Pulaski, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

LewisGale Hospital Pulaski has provided quality healthcare services since 1915, giving patient's access to highly-trained physicians and advanced technology. Our 140+ bed hospital is one of the leading acute care facilities in Southwest Virginia and New River Valley. As a member of the LewisGale Regional Health System network, we provide a full scope of healthcare services from our facilities located in Pulaski, Virginia. Our hospital is also home to the LewisGale Regional Cancer Center Pulaski - the first medical facility in the region to provide a radioactive seed implant procedure - a radiation therapy alternative for treating breast and prostate cancer. Our accreditation from the American College of Surgeons Commission on Cancer comes with numerous commendations for our program of service and patient care . We also specialize in orthopedics and are an accredited chest pain center.

At LewisGale Hospital Pulaski, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our PBX Operator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.