Service Technician

Automotive Service Technician

The Automotive Service Technician services and repairs vehicles following all established standards and procedures. In addition, they may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. The Service Technician must deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has experience which may include: a high school diploma or GED, some post-secondary automotive training, dealer-level or large facility experience, and/or any additional certifications, such as certification by the National Institute for Automotive Service Excellence (ASE).

An unrestricted driver's license and a clean driving record and strong physical dexterity and stamina to get the job done are required. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Maintains cleanliness of vehicles while performing service or repairs
• Performs routine service inspections or tests and completes standard maintenance jobs
• Ensures that required documentation is complete and is in compliance with regulations and standards
• Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions
• Follows all shop policy, procedure, safety, and environmental rules
• Attends all staff meetings, trainings, and educational classes as required
• Performs other duties as assigned