Merchandising Associate

We’re looking for bold, entrepreneurial talent ready to help build something extraordinary — and reshape the future of building products distribution.

QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector.

We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry.

The role of Digital Merchandising associate is to support the online catalog of building material products for QXO’s eCommerce platform. In this critical role, the manager will assist the digital team in PIM management and governance. Additionally, the manager will assist the merchandising team in building the online assortment including, but not limited to, validating product descriptions and documentation to drive a positive customer experience. And in partnership with colleagues in eCommerce and IT, the manager will have exposure to growth opportunities including analysis of site performance, support critical site/app development and testing, and help develop roadmaps that create seamless eCommerce experiences for our customers. Digital experience and previous work with complex sku relationships is desired.

What you'll do:

• Identify unique opportunities to improve merchandising for specific lines of business and product types
• Support the management of our PIM and Product Syndication platform
• Ensure products are launched accurately, thoroughly, and timely
• Provide matching images, copy, tech specs, and other resources to help enhance product description and appearance
• Create, drive and oversee quality checks for online products to ensure accurate and optimal experience
• Work closely with eCommerce partners on website and app development, including refinement of PDP, PLP and Search
• Assort the digital product catalog and maintain the Merchandising backlog
• Continually evaluate search facets and ensure optimal product search and relevant results
• Collaborate with customer service to answer product questions and understand opportunities to improve online catalogue
• Collaborate with product managers to drive improvements in digital features and functionality
• Leverage discontinued style notification and replacement processes
• Be knowledgeable and well versed with our suite of eCommerce offerings
• Work with Web Analyst to track customer behavior and revenue performance to inform prioritization
• Identify and implement merchandising process improvements as needed

What you'll bring:

• Bachelor’s degree required
• 4+ years of experience in online merchandising
• Experience with Agile and Scrum methodology
• Ability to write, track and manage work in Jira and Confluence
• Strong critical thinking, problem solving, and logical application
• Exceptional research skills and ability to learn building material products and terminology
• Ability to prioritize and multitask
• Excellent attention to detail and ability to adapt to a fast-changing environment
• Proficient in MS Office and ability to master Excel
• A high energy, positive attitude with the drive and motivation for continual improvement
• Highly developed interpersonal, organizational, and communication skills
• Ability to work both independently and in a team setting

What you'll earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.