Program Manager / Engagement Manager

Job Description

Job Description

Salary:

ABOUT US:

CMT Services Inc. is a dynamic and small business supporting Federal, State, and Local government agencies. As an SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to supportthe missions and strategic business goals of our clients.

PositionTitle: Program Manager / Engagement Manager

Location:

UOSA Administration Building

Centreville, VA 20121-2506

Department:

UOSAs Digital Transformation

Period of Performance:

Start Date: May 2026

End Date (or Ongoing): June 2026

The initial contract period shall be from date of award until 6/30/2026. UOSA reserves the right to extend the Contract, one year at a time, and by mutual agreement, for an additional six (6) twelve (12) month periods.

Position Summary:The Program Manager / Engagement Manager serves as the primary point of coordination, governance, and communication for all contract activities supporting UOSAs Digital Transformation Products and Services initiative. This role ensures that all contracted work aligns with UOSAs foundational initiatives, digital transformation objectives, and task order requirements as outlined in the RFP. Responsibilities include oversight of planning, execution, stakeholder engagement, risk mitigation, and reporting across multiple initiatives, divisions, and technology domains

Ensures overall contract governance, manages communication with UOSA leadership, coordinates task orders and ensures deliverables align with the digital transformation objectives outlined in the RFP.

Critical for ensuring project milestones, reporting, and stakeholder alignment across multiple initiatives and divisions within UOSA.

Key Responsibilities:

Program Governance & Oversight

• Establish and maintain governance structures aligned with UOSAs Integrated Technology Governance Program and Digital Maturity Assessment initiatives.
• Ensure all work complies with the technical, functional, and general requirements outlined in the RFP, including documentation standards and communication protocols.
• Coordinate contractor resources across multiple task orders, ensuring alignment with project priorities, timelines, and dependencies.

Project & Task Order Management

• Develop and manage integrated project plans, schedules, and deliverable trackers for all awarded initiatives and subsequent task orders.
• Oversee execution of deliverables including assessments, roadmaps, dashboards, process digitization solutions, collaboration enhancements, and platform improvements.
• Monitor progress against milestones, manage risk, and escalate issues to UOSA leadership as needed.

Stakeholder Engagement & Communications

• Serve as the primary liaison between UOSA leadership, ITS staff, operational stakeholders, and contractor project teams.
• Conduct structured communications per RFP guidelines, ensuring all interactions with UOSA follow established channels.
• Facilitate stakeholder workshops, alignment sessions, progress reviews, and executive briefings.

Quality Assurance & Compliance

• Ensure all deliverables meet requirements for accuracy, completeness, and adherence to industry best practices (e.g., COBIT, ISO/IEC 38500, NIST 80053/80082).
• Validate all documentation, reports, and technical outputs before submission to UOSA.
• Ensure contractor activities conform to UOSA rules, onsite procedures, and safety requirements.

Performance Reporting

• Produce detailed monthly status reports, KPI analyses, schedule updates, and crossinitiative integration summaries.
• Track contract performance against scope, hours, and budget limitations.
• Support UOSAs evaluation and prioritization of future digital transformation initiatives.

Required Qualifications

• Minimum 57 years of experience in program or engagement management within IT, digital transformation, or publicsector consulting environments.
• Demonstrated success leading multiinitiative or enterprisewide transformation programs.
• Familiarity with digital transformation domains including governance frameworks, workflow digitization, data visualization, collaboration tools, document management, and OT/IT systems integration (e.g., SCADA, CMMS, GIS, ERP, LIMS).
• Strong communication, facilitation, conflictresolution, and stakeholderrelationship skills.
• Experience working with public-sector organizations is preferred.
• Ability to produce highquality documentation and status reporting per UOSA requirements.
• Understanding of cybersecurity best practices relevant to IT and OT systems.

Role Importance to UOSA

This position is critical for ensuring alignment, transparency, and accountability across UOSAs digital transformation initiativesspanning governance development, digital maturity assessment, and implementation of future task orders. The Program Manager / Engagement Manager ensures that UOSA receives cohesive, timely, and high value support across multiple vendors, platforms, and functional areas.

Join Our Team:

AtCMT Services, we believe that extraordinary results come from empowering exceptional people. If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful infrastructure development while advancing your career in a supportive, collaborative environment, we want to hear from you.

Disclaimer:

By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.