Project Manager - Operations

Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in McLean, VA, and Charlotte, NC, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. This position is a mid-level non-technical role. This role is based in person at Global Guardian headquarters in McLean, VA.

Position Summary and Objective

The Project Manager will be responsible for managing security, budget and travel logistics for UNHW individuals and high-profile corporations, as assigned. They will be responsible for not only the successful execution of missions globally, but also overall client engagement with Global Guardian. The Project Manager will report directly to the Director, Project Management.

Essential Functions and Responsibilities

• Identify and source the relevant security posture based on client threat profile and itinerary.
• Create and prepare Mission Brief documentation.
• Create and provide quality assurance of financial documentation for all relevant engagements.
• Remotely coordinate and direct security team members in support of clients.
• Lead client interface and account management functions at all levels of an organization, up to and including C-Suite level executives.
• Respond to crisis-level events to facilitate emergency extractions and resupplies as needed.
• Respond to client inquiries promptly and resolve or escalate critical security situations.
• Perform administrative duties and data management using company-shared systems and applications.
• Perform other duties as assigned, including marketing and brand initiatives for creating intelligence products.

Competencies and Attributes

• Excellent verbal and written communication in English; secondary language skills are a bonus.
• Master in developing relationships across cultural headwinds.
• Ability to make decisions involving multiple factors while under pressure.
• Adapt at managing multiple projects simultaneously.
• Ability to manage geographically dispersed teams and de-escalate situations effectively.
• Ability to maintain composure in dealing with authorities, executives, clients, staff, and others under pressure.

Qualifications and Education

• At least 5 years of security experience is required. 7+ years of security experience is preferred. At least 3 years should be in a leadership position overseeing 5+ people.
• Bachelor's degree or higher is required.
• Extensive international travel experience is required. Time spent living abroad is preferred.
• Competency in languages other than English is preferred.
• Intelligence experience and/or significant exposure to multinational geopolitical events required.
• Military experience, particularly combat arms or SOF, preferred.

Position Type and Schedule ​

• Regular Full-Time (RFT)
• In-person in McLean, VA
• 24/7 on-call availability to assigned clients in times of emergency or as required
• Salary Range: $90,000 - $110,000 annually

Work Environment and Physical Demands
Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include:

• Exposure to stressful situations, such as challenging individuals or high-alter security issues.
• Rapid and effective decision-making, especially during emergencies.
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Close and distance vision and ability to adjust focus.
• On occasion, perform physical activity when needed.
• 24/7 availability to the client while on a task.

Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact [email protected] .