Lead Electrical Service Expert
Love the Electrical industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller’s Services is looking for a Lead Electrical Service Expert to deliver top-tier service by diagnosing and repairing residential electrical systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What We Offer
- Competitive pay, benefits, and opportunities to grow with us
- Incentive pay through bonus and spiff program
- The chance to make a big impact in a growing, family-owned business
- A supportive team that values safety, kindness, ownership, family and community
- Many advancement opportunities
- Retirement Plan with a company match
- Training and development
- Paid time off, Holiday pay & paid birthdays!
- Complete all general electrical in-home, service calls
- Establish customer rapport to sell the right products and services
- Educate and assist customers in choosing the best finance options and maintenance plans
- Understand your service criteria and hold yourself accountable for exceeding revenue goals
- Show yourself as professional and knowledgeable to win new referrals and repeat business
- Work alongside customer service and dispatch to ensure overall success of the business
- Maintain a clean, organized job site and well inventoried truck
- Participate actively in all training exercises, morning meetings, trade shows and retreats
- Train and mentor apprentices to ensure quick, accurate repairs and installations
- Be accurate and timely with invoices, timecards, curbside feedback and option sheets
- Over 3 years of experience with residential electrical codes, coupled with proven ability to make effective, on-the-spot decisions regarding troubleshooting, diagnostics and ultimate service of the systems
- 2 years of experience mentoring apprentices through training and skill development
- Developed proven track record in electrical systems including electrical components, junction boxes, circuit breaker units, and reading wiring diagrams. Generator experience is a plus
- Clean, safe driving record
- Highly organized with exceptional follow-through abilities
- Strong verbal and written communications
- High integrity with advanced social skills and ability to make solid connections
- Competitive individual contributor who also loves to win as a team
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