Assistant Property Manager
- When needed, lease apartments by showing models and/or available units, conducting site tours, responding to telephone inquiries, and work with the Property Management staff to develop and implement effective marketing tools.
- Follow established policy and procedures in the qualification, screening, and acceptance of applicants.
- Review and occasionally prepare all lease related paperwork in an accurate and timely manner.
- Maintain company customer service standards at the site. Act as primary point of contact for resident problems and complaints.
- Assist in the training and supervision of the on-site employees.
- Manage collection efforts of current residents including reporting
- Handle all move-out charges, refunding of security deposits, and collections from previous residents
- Be able to act as back up for check postings, PO writing, and invoicing.
- Act as point of contact for the Maintenance Department, addressing maintenance-related issues and completing work order follow-ups.
- Inspect grounds, models and leasing office daily for marketability and curb appeal.
- Coordinate turn process with maintenance staff.
- Other duties as assigned by the Property Manager.
- A minimum of 3 years of Multi-family Management experience required.
- Experience as an Assistant Property Manager is preferred but not required.
- Excellent interpersonal and communication skills for interacting with residents, staff and the corporate office
- Ability to multitask and run property operations independently using sound judgment
- Organized, professional, friendly, enthusiastic and motivating
- Able to work weekends as needed
- Previous experience with property management software is required. Yardi is preferred.
- A general understanding of accounting principles and the ability to generate, read, and adhere to a budget
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