Front End Web Designer

Description

Position at DX1 Platform

Recreational Dealer Solutions, LLC is currently looking for a Front End Web Designer on our DX1 Website Team.

NOTE: This is a hybrid role and reports to our office in Norfolk, VA three days per week. Relocation assistance not provided.

Recreational Dealer Solutions, LLC is currently looking for a Front End Web Designer on our DX1 Website Team. Do you have a passion for motorcycles, sport bikes, or riding ATV’s? Do you happen to ALSO love web design and development? We are looking for a Front End Web Designer to join our team in Norfolk, VA and join in on our efforts in providing the Powersports marketplace with some new, innovative, cutting edge responsive designs while keeping focus on the needs of our dealership customer base and providing the highest level of customer service. This position requires attention to detail, a keen eye for clean UI implementation, website coding involving HTML and CSS, customer service experience, and a high level understanding of visual communication and Responsive Web Design. This is a designated hybrid role defined by three (3) days in office (Tuesday, Wednesday, and Thursday) and two (2) days (Monday & Friday) working remotely.

JOB RESPONSIBILITIES:

Collaborate - Research – Create– Develop – Support

• Create/design mocks for customers based on direct input from client and your own creativity that will meet their online business needs.

• Develop those sites responsively with a mobile-first mentality, post client approval.

• Adhere to Quality Assurance and Design Standards and conduct personal QA checks on all work.

• Bring a unique value to the team, fresh perspective, and continue to push the envelope assisting in us providing something innovative and functional with each and every design.

• Effectively handle inbound support tickets from customers and answering inquiries by clarifying desired information, researching, locating and providing information.

• Help customers by providing answers to questions about the DX1 Marketing Solution.

• Share information with other team members on how problems or issues were resolved.

• Maintain constructive relationships with customers and bring to the attention of the management team any recurrent issues/inquiries.

• Troubleshoot and resolve HTML, CSS, and design issues.

• Design and develop additional website design templates, mobile first mentality, and post client approval that can be used as the foundation for new website creation going forward.

• Create custom graphics and logos for usage on dealership websites and other online marketing collateral.

JOB REQUIREMENTS:

• 1+ years Web Design, Customer Service and Support is a plus.

• 2+ years graphics design experience.

• Exceptional time management skills and ability to multi-task and adapt in a fast paced working environment.

• Fundamental comprehension of CMS comprehension and backend tools.

• Ability to troubleshoot in-depth technical issues.

• Excellent communication skills, both verbal and written with a high focus on detail of day to day tasks.

• Must be a team player; be highly motivated, self-starting, and committed to achieving results.

• Understanding of responsive web design and development targeted at mobile devices.

• UI/UX – Bootstrap3 – CSS – HTML – Adobe CC – CMS – SEO : basic-mid level understanding/experience required.

• DNN – LESS – JS – JQuery : basic level understanding/experience a plus!

• Associates Degree or Bachelor’s Degree in Graphic and/or Web Design and/or Web Development.

• Basic dealership operations or industry specific experience a plus but not required.

• A portfolio showcasing abilities across user experience, user interface, graphic design, and web design. An online portfolio of work demonstrating knowledge base with links to responsive websites.

About DE

Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving several verticals including automotive, hospitality, franchise, real estate and powersports. Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures, PrimeStreet, and Recreational Dealer Solutions. DE is headquartered in Norfolk, Virginia. We are proud of our collaborative, innovative, team-oriented work environments, excellent career enrichment opportunities, community service opportunities, competitive earnings, and comprehensive benefits package including a generous 401(k) plan. DE is an equal opportunity employer and supports a diverse workforce, and is a drug-testing employer.