Benefits Program Specialist III - CQI Records Reviewer
Benefit Program Specialist III
Location: Virginia Beach
About the Role
We are seeking a highly skilled and detail-oriented Benefit Program Specialist III to support quality assurance, compliance, and program improvement efforts across TANF, SNAP, and/or Medicaid programs. This role is ideal for someone with deep eligibility experience who enjoys problem-solving, coaching others, and ensuring program integrity.
Please: only apply if you have SNAP and state system knowledge.
Key Responsibilities
Quality Assurance & Case Review
• Conduct on-site case reviews for Benefit Programs staff to measure, evaluate, and ensure quality performance and compliance with state and federal regulations.
• Review cases for accuracy, identify significant errors or trends, and determine whether issues stem from the section, unit, or individual staff.
• Document findings and compare results with established program guidelines.
• Conduct entrance and exit conferences for scheduled case reviews.
Training, Support & Technical Assistance
• Provide consultation and technical assistance on program policies, regulations, and procedures.
• Deliver refresher training based on case review findings.
• Assist with planning and administering policy tests related to Benefit Program areas.
• Support recruitment and selection of new Benefit Program Specialist team members.
Program Evaluation & Audit Support
• Serve as a team member for SNAP Management Evaluation (ME) Reviews, Regional Reviews, and Audits.
• Conduct research and investigate problematic areas to prepare for state and regional reviews.
• Collaborate with external partners to address error-prone program areas and support corrective action plans.
Policy & System Expertise
• Serve as a resource on eligibility requirements, policy interpretation, and VaCMS troubleshooting.
• Resolve discrepancies internally before escalating to regional or state-level staff.
• Monitor program operations and staff performance to ensure quality standards are met.
• Act as a lead worker, providing guidance and support to team members.
Minimum Qualifications
• A combination of education beyond high school and/or experience equivalent to seven (7) years in roles requiring knowledge of eligibility programs (e.g., Eligibility Worker).
• Equivalent combinations of training and experience that demonstrate the required knowledge, skills, and abilities will be considered.
Preferred Skills
• Strong understanding of TANF, SNAP, and Medicaid eligibility policies.
• Experience conducting case reviews or audits.
Abacus Corporation is a family-owned leader in workforce and talent solutions with over 80 years of experience. We specialize in connecting skilled professionals with direct hire opportunities across industries like industrial, security, healthcare, finance and professional services.
Known for our supportive culture and long-standing client partnerships, Abacus offers more than just a job—we provide a path to lasting career growth with trusted employers nationwide.
• Excellent analytical, communication, and problem-solving abilities.
• Ability to work collaboratively across teams and with external partners.
• Proficiency with VaCMS or similar eligibility systems
Recommended Jobs
Proposal Engineer - Civil Structural
What you´ll do The Proposal Engineer will be responsible for assisting in the development and execution of projects. Provide technical support to our structural engineering customers who specif…
Portfolio Manager III
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …
BCBA/BCaBA - Center-Based
At SEAS, we believe that when you love where you work, it shows in the quality of care you provide. Our clinic is built around a strong commitment to clinical excellence and creating a positive, su…
General Manager, Trauma & CMF (Craniomaxillofacial)
AT LIFENET HEALTH, YOU ARE THE ADVANTAGE Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, inno…
Cyber Support Analyst with Active DoD Secret Clearance Norfolk, VA
JOB DESCRIPTION Watershed Security is a Veteran Owned Small Business with over 20 years’ Cybersecurity and Government Contracting experience. Watershed is looking for a Cyber Support Analyst to be…
Teacher
Job Description Job Description We are hiring for the 2025/2026 School Year Who we are: Shineforth's Charterhouse School is a place where Virginia’s kids with special needs can get out …
Porter (Hiring Now, 4pm-12am)
Position: Porter We are looking for dedicated and enthusiastic Porters to join our team. This role is essential in maintaining the cleanliness and functionality of our facilities, ensuring a welco…
Peer Recovery Specialist - Assertive Community Treatment Team
Peer Recovery Specialist-ACT NRVCS is searching for Peer Recovery Specialists! This position offers the ability to serve your community with our Assertive Community Treatment (ACT) Team, alon…