Office Manager

Location: Fredericksburg, VA

Leumas is seeking a highly organized and detail-oriented Office Manager to oversee day-to-day internal IT coordination and administrative operations. This role serves as the internal liaison between staff and Miles IT, our external technology partner, ensuring seamless technology support and operational continuity across the organization. In addition to managing Microsoft 365 tools and facilitating user support, the Office Manager plays a critical role in maintaining office infrastructure, coordinating vendor relationships, and supporting employee engagement initiatives. The ideal candidate thrives in a dynamic environment, demonstrates exceptional attention to detail, and brings a proactive approach to problem-solving and process improvement.

Key Responsibilities

IT Oversight & Vendor Coordination:

- Serve as the primary internal point of contact for Miles IT, ensuring timely resolution of tickets and service requests

- Monitor IT performance and escalate issues as needed to external vendors

- Coordinate IT onboarding/offboarding processes in collaboration with Miles IT

Microsoft 365 Administration:

- Manage internal use of Microsoft 365 tools including Intune, Power Apps, SharePoint, and Teams

- Support internal users with M365-related issues and training

- Maintain and optimize internal workflows using Power Automate

Office & Vendor Management:

- Oversee office supply inventory, procurement, and vendor relationships

- Manage vendor contracts and service agreements for non-IT services (e.g., office equipment, supplies)

- Track and reconcile office-related expenses and budgets

Technology Support & Process Improvement:

- Provide Tier I/II support for internal staff and leadership

- Maintain internal documentation for IT processes and user guides

- Identify opportunities for automation and process optimization

- Support internal systems like Fast Field Forms and SharePoint organization

Security & Compliance Support:

- Coordinate with Miles IT to ensure cybersecurity protocols are enforced

- Monitor compliance with password policies, MFA, and access controls

- Assist with audits and documentation related to IT security and compliance

Office Administration & Employee Engagement:

- Maintain a high level of attention to detail in all administrative and operational tasks

- Track employee engagement initiatives and recognize key dates such as Administrative Professionals Day

- Assist with planning and implementation of corporate outings, leadership retreats, and team-building events

- Manage and update corporate manuals and planner flow documentation

- Oversee breakroom management, including stocking supplies and snacks to support employee morale

- Provide backup and assistance to the Employee Actions Specialist during onboarding processes

- Support general office administrative functions such as scheduling, internal communications, and supply ordering

- Maintain organized filing systems and ensure documentation is up to date and accessible

Qualifications & Skills

Required:

- Experience with Microsoft 365 administration (Intune, SharePoint, Teams, Power Apps)

- Strong organizational and communication skills

- Ability to manage vendor relationships and coordinate service delivery

- Familiarity with IT support processes and ticketing systems

- Proficiency in process documentation and user training

Preferred:

- Experience working with external IT vendors or MSPs

- Knowledge of Power Automate or low-code automation tools

- Background in office operations or facilities coordination

- Certifications in Microsoft 365, ITIL, or CompTIA a plus

Why This Role Matters

This role ensures:

• Seamless coordination between internal teams and external IT support
• Efficient use of Microsoft 365 tools to support business operations
• Reliable office operations and vendor management
• Proactive support for staff and leadership across the organization

Benefits

- Medical, Dental, Vision

- PTO, Paid Holidays, Sick Leave

- Employee Development & Tuition Reimbursement

- Fitness Rewards Program

Leumas Residential provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Do you have 5 plus years of leadership experience?

Ability to Commute:

• Fredericksburg, VA 22407 (Preferred)

Ability to Relocate:

• Fredericksburg, VA 22407: Relocate before starting work (Preferred)

Work Location: In person