Quick Lane Service Advisor

Ted Britt Ford Fairfax
Fairfax, VA

Job Description

Job Description

Description:

Join the Ted Britt Automotive Group Team! We are looking for an experienced and customer-focused Automotive Service Advisor to join our Quick Lane location. This role is ideal for someone who excels in communication, thrives in a fast-paced environment, and is passionate about providing exceptional customer service.

Responsibilities

  • Assist customers with their vehicle service needs from check-in to delivery.
  • Provide accurate cost estimates and repair recommendations.
  • Coordinate repairs with technicians and communicate updates to customers.
  • Review completed work and ensure customer satisfaction.
  • Promote additional maintenance services and maintain profitability goals.

Qualifications

  • High school diploma or equivalent required; associate degree preferred.
  • Minimum 2 years of experience as an Automotive Service Advisor or similar customer service role.
  • Strong knowledge of vehicle systems, maintenance, and repair processes.
  • Proficiency in dealership management systems (Reynolds preferred).
  • Excellent communication, organizational, and multitasking skills.
  • Ability to build trust and rapport with customers and technicians.
  • Proficient in Microsoft Office and general computer applications.
  • Valid driver’s license with a clean driving record.
  • Professional appearance and positive attitude.

Compensation & Benefits

  • Competitive base pay plus commission opportunities
  • Medical, Dental, and Vision Insurance
  • LegalShield Coverage
  • Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
  • 401(k) with Employer Match
  • Paid Sick Leave, Vacation, and Holidays
  • Ongoing training and professional development
  • Employee discounts on vehicles, parts, and services

#ID26 #Ford

Requirements:

Posted 2026-04-10

Recommended Jobs

Lot Attendant/Porter/ Valet

Beyer Kia of Falls Church
Falls Church, VA

Job Description Job Description Job Summary: Beyer Kia of Falls Church is seeking a highly motivated and organized individual to join our team as a Lot Attendant/Porter/Valet. This full-time…

View Details
Posted 2026-04-08

Enterprise Operations Manager|Req#4270

ActioNet, Inc.
Washington, VA

Description ActioNet has an opportunity for an Enterprise Operations Managerrequiring a Public Trust clearance in the Washington, D.C., metro area. Hybrid work is available.  In this role, you will…

View Details
Posted 2026-05-27

Dishwasher/Janitor

Cheddar's Scratch Kitchen
Roanoke, VA

For this position, pay will be variable by location - See additional job details and benefits below. As our Dishwasher, it'll be your job to ensure everything is clean, spotless and sanitary for all …

View Details
Posted 2026-01-07

Field Framing Assistant

BOLLINGER CONSTRUCTION, INC.
Richmond, VA

Company Summary At Bollinger Construction, Inc., we combine expert craftsmanship with a commitment to outstanding service to deliver high-quality framing solutions across residential, multi-fami…

View Details
Posted 2026-05-27

Diversity Inclusion and Belonging (DIB) Manager

ECG Management Consultants
Arlington, VA

Overview With over 50 years of proven success, ECG, ranked as a Best Midsized Firm to Work For 2025 by Consulting Magazine , is the most experienced healthcare consulting firm in the US. Worki…

View Details
Posted 2026-04-15

Sr. Project Engineer

RQ Construction
Norfolk, VA

Job Description Job Description Since 1996, RQC, LLC. has been a leading player in Southern California's robust commercial and governmental Design-Build economy. We now have a national presence w…

View Details
Posted 2026-05-13

Future Opening:Fitness Consultant

Gold's Gym
Mechanicsville, VA

Fitness Consultant The Fitness Consultant is responsible for promoting and selling memberships to potential new members and selling renewals/upgrades to current gym members. Major Responsibilities: …

View Details
Posted 2026-05-27

Direct Support Professional 2 - The Beach House (Group Home)- Part Time weekend shift

St Marys Home for Disabled Children
Virginia Beach, VA

Job Description Job Description Description: Part time position: Friday, Saturday, Sunday, and Monday shift. The DSP2 is a team member who provides support and services to individuals with …

View Details
Posted 2026-04-05

Principal software engineer

MasterCard
Arlington, VA

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can pro…

View Details
Posted 2026-05-24

Software Developer

Space Ground System Solutions
Alexandria, VA

Job Description Job Description Space Ground System Solutions has a full-time opening for a Software Developer. Our focus is to provide our customers with practical, state of the art solutions to…

View Details
Posted 2026-05-16