Senior Manager, Change Management

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At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.


This position is not eligible for Visa Sponsorship.

As a Senior Manager of Change Management, this position plays a multifaceted role that interfaces with stakeholders across the organization to lead projects and programs and drive initiatives that advance change management. This role is responsible for embedding organizational change management practices that support ongoing transformation. Serving as a thought leader and strategic partner, the role guides senior leaders and project teams on how to effectively implement change through coaching, structured planning, and problem-solving.

This role develops and executes strategies and draws from a diverse toolkit of expertise in communications, training, stakeholder engagement, and change strategy to deliver both qualitative and quantitative results. In addition, the role is responsible for developing the knowledge and skills of the change management team and advancing change management standards and best practices across the organization. The ideal candidate will bring significant experience designing and implementing enterprise change management approaches.

As a Senior Manager, this role takes on complex initiatives and is responsible for end-to-end (E2E) change planning that drives adoption and sustainment, while adapting change management tools, templates, and techniques to meet project and organizational needs.

In summary, this role operates across three core dimensions: team leadership, change delivery, and strategic advisory. The primary focus is on leading and developing a team of change professionals while ensuring high-quality delivery of change initiatives. In parallel, the role provides strategic oversight and advisory support across projects, guiding leaders and teams on effective change strategies and ensuring alignment across the organization.

Responsibilities :

Primary:

• Leads and develops a team of change management professionals.

• Influences and aligns key stakeholders and senior leaders to enable change.

• Identifies and escalates interdependencies and risks across concurrent projects and impacted groups, and coordinates plans accordingly to reduce overlap and disruption.

• Leads efforts to advance change management standards and practices across the organization.

Project Specific:

• Applies a structured change management methodology and adapts tools and approaches to project goals to drive adoption and sustainment.

• Develops tailored change management plans (communications, stakeholder engagement, sponsorship, training, reinforcement, etc.) aligned to project scope, timeline, resources, and milestones in partnership with the project team.

• Partners with leaders and cross-functional teams to define and deliver communications, messaging, and coordinated training plans that support transformation.

• Serves as an advisor and oversight lead for change work executed by project teams and/or assigned change managers, including support for intake, resourcing, and delivery direction.

• Partners with senior leaders to define the vision, goals, and success measures, and coaches leaders on actions that increase adoption.

• Monitors the effectiveness of change activities and adoption outcomes, incorporates feedback, and adjusts plans to improve results.

• Facilitates workshops to assess impacts, gather inputs that inform project planning, and align stakeholders on required actions.

• Drives continuous improvement in change impact assessment and delivery by simplifying deliverables and leveraging new technologies and tools.

Required Skills:

• Leadership & Team Development – Ability to lead, coach, and develop a team of change managers, providing clear direction, feedback, and quality oversight to ensure consistent, high‑impact delivery across initiatives.

• Strategic Advisory & Problem Solving – Serves as a trusted advisor to change managers and project teams, guiding complex decision‑making, shaping effective strategies, and navigating ambiguity.

• Change Strategy & Execution – Deep expertise in designing and overseeing end‑to‑end change management strategies that drive adoption, utilization, and sustained business outcomes.

• Executive Presence & Strategic Storytelling – Demonstrates strong executive presence and the ability to translate complex change into clear, compelling narratives that drive alignment, understanding, and action.

• Stakeholder Communication & Influence – Demonstrates executive-level communication, influencing senior leaders and tailoring messaging to all audience levels, with the ability to clearly articulate a strong, well‑informed point of view.

• Coaching & Capability Building – Proven ability to build change management capability across the team through hands‑on coaching, mentoring, and knowledge sharing.

• Cross-Functional Integration & Collaboration – Ability to collaborate across teams and align change activities across functions, ensuring consistency in messaging, timing, and execution.

• Enterprise Perspective & Systems Thinking – Ability to connect the dots across initiatives, identifying interdependencies, overlaps, and downstream impacts across projects, functions, and impacted groups.

• Risk Identification & Mitigation – Strong analytical skills to anticipate risks and impacts, and to guide change managers in developing and executing effective mitigation plans.

• Communication & Engagement Strategy – Expertise in guiding the development of communication and engagement approaches that drive awareness, understanding, and behavior change.

• Adaptability & Judgment – Ability to tailor methodologies, tools, and guidance based on project complexity, team maturity, and organizational context.

• Data-Driven Decision Making – Uses feedback, metrics, and adoption insights to assess effectiveness, coach teams on improvements, and adjust strategies to optimize outcomes.

Qualifications :

Required

• Education: Bachelor’s degree in Human Resources (HR), Business, Organizational Development, or a related field

• Experience: 10+ years of relevant professional experience across change management and adjacent disciplines (HR, digital transformation, project management, organizational design, strategic communications), with expertise and sustained leadership in change management.

• Equivalent Experience: Equivalent combination of education and applicable work experience will be considered

Preferred

• Strong understanding of the Nestlé organization and experience navigating internal ways of working.

• Association of Change Management Professionals (ACMP), Prosci, or industry-recognized change management certification

• Master’s degree in Business, Human Resources, Communications or other related field.

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To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

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Job Requisition: 402251