Shuttle Driver (Resort)

Job Description

Job Description

The Company and The Resort
Tanzerra Resorts is a leading international luxury resort company, renowned for providing unparalleled guest experiences in unique and iconic destinations. Each Tanzerra Resort is as unique as its location, offering an exceptional blend of luxury, comfort, signature experiences, world-class culinary arts, and private events that cater to discerning travelers and event planners from around the globe. We are committed to delivering outstanding, personalized service and creating memorable stays for our guests and focus on caring for our team members just as much as we care for our guests.

The Tides Inn is a beloved waterfront, luxury resort nestled on Carter’s Creek in Irvington, Virginia. The property has been a cherished destination for generations and has recently undergone a number of renovations and enhancements that are helping elevate the brand and overall experience. The Tides features 70 luxurious accommodations, tennis and pickleball courts, wellness treatments, a working farm, Markers Space (for artistic activities), its own marina and two distinct restaurants, Salt & Meadow Restaurant and Fish Hawk Oyster Bar. As it has evolved, the Tides Inn is becoming more widely recognized for its elite programming, culinary experiences, commitment to environmental stewardship, and world-class hospitality.

Job Summary

Transport Tides Inn team members to and from team member housing at Taylor Creek to the Tides Inn and provide transportation to other locations as assigned by the Guest Services Manager. Assist the Bell Staff as needed, ex: to valet park guest vehicles or transport guest to area restaurants, provide additional coverage.

Essential Functions and Responsibilities

• Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
• Park vehicles at loading areas so that passengers can board.
• Advise passengers to be seated and orderly while on vehicles.
• Inspect vehicles and check gas, oil, and water levels prior to departure.
• Fill the vehicle with gas as needed.
• Transport Tides Inn Team Members to local destinations as needed.
• Look for and report any safety hazards.
• Assess and report any maintenance requests.
• Repair or replace equipment as needed.
• Valet guest cars in valet lots on property when needed to assist Bell Staff.
• Transport guests to area restaurants when needed to assist Bell Staff.
• May carry out other tasks as assigned by Guest Services Manager.

Core Competencies

Individual Contributor Role: Customer Focus, Dealing with Ambiguity, Functional & Technical Skills, Action Oriented, Self Development, ability to drive a 7-passenger vehicle.

Qualifications

• High School Diploma (or GED or High School Equivalence Certificate)
• Valid driver’s license
• Clean driving record
• Exceptional Customer Service Skills
• Ability to work flexible hours including evenings, weekends, and holidays.

Physical Requirements

• 80% driving
• 10% lifting and bending
• 10% walking
• Hearing and Manual dexterity
• Distance vision 1–3 feet (Driving, Navigation of Property, Guest Interaction)

NOTE TO APPLICANTS: As a luxury hospitality destination operating 24/7, our resort requires team members who can offer flexibility in their schedules. Most roles involve working a variety of shifts, including days, evenings, weekends, and holidays, to ensure an exceptional guest experience.

We offer a comprehensive benefits package for full-time qualifying roles designed to support your health, financial security, and overall well-being. Benefits include medical, dental, and vision coverage; a Health Savings Account (HSA); fitness and wellness programs; disability insurance; basic and voluntary life insurance; an Employee Assistance Program (EAP); a hearing discount program; and more. Our total rewards package is built to help you thrive both personally and professionally.

The Tides Inn is an Equal Opportunity Employer . We are committed to creating a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.