Food Service Worker - Virginia Tech Athletics

The Food Service Worker will assist with food/meal preparation, cashiering & alcohol service. The Food Service Worker is responsible for providing excellent customer service while responsibly serving alcoholic beverages to guests and maintaining high standards of quality in food production, sanitation, and kitchen safety practices. They also collect payments, maintain a clean and organized service area, and address customer inquiries.

Job Responsibilities

• Greeting and assisting customers while anticipating their needs, taking orders and providing friendly, efficient service.
• Adhering to all Government regulations, laws and in-house policies on Responsible Alcohol Service regarding responsible service of alcohol.
• Checking ID to ensure guests are of legal age to purchase and consume alcoholic beverages.
• Monitoring guest consumption and signs of intoxication and intervening when necessary to prevent over consumption.
• Taking orders, including alcoholic and non-alcoholic beverages.
• Preparing and pouring drinks accurately including draught beer, packaged beer and ready to drink cocktails.
• Timely preparation of a variety of food items
• Adhere to all food safety regulations for sanitation, food handling, and storage
• Adhere to the uniform policy
• Operating a point-of-sale system, processing transactions and collecting payments.
• Ensuring beverages are prepared and handled safely following hygiene and sanitation standards.
• Adhering to established procedures and policies for food & beverage preparation, credit/debit/cash and customer service.
• Responsible for opening and closing inventory and stocking of supplies and fridges.
• Maintain a clean, organized and stocked area, cleaning up spills and messes promptly.
• Additional tasks as assigned by the Supervisor or Manager

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Food Service Certificate as needed
• Sufficient education or training to read, write, and follow verbal and written instructions
• Be able to work quickly and concisely under pressure
• Friendly, welcoming and able to interact with customers and co-workers positively.
• Clear and effective communication with customers and team members.
• Ability to use a point-of-sale (POS) system for order taking and payment processing.
• Ability to work in a fast-paced environment; handling multiple tasks and working under pressure at times
• Understanding proper food & beverage handling and hygiene practices.
• Ability to work effectively as part of a team promoting a positive culture.
• Ability to follow directions.
• Flexibility; willingness to work various shifts including evenings, weekends and holidays.
• Capable of standing and walking for extended periods.
• Frequently lifting and carrying items such as bar supplies, ice, cases of product often and may be up to 50 lbs.
• Repetitive hand and arm movements and motions such as preparing beverage orders, entering orders into the point-of-sale system, restocking items.
• Servers need to bend and reach to access items, serve customers and clean surfaces.
• Ability to work in a variety of conditions including variable temperatures, and potentially around wetness, noise and other hazards.
• Potential for working in some locations with limited space.
• Slips, trips and falls; uneven surfaces, spilled liquids or tripping over equipment.
• Cuts and lacerations; working with sharp objects such as knives, corkscrews and blenders.
• Muscle strain and fatigue; lifting items, repetitive motions and prolonged standing.
• Exposure to cleaning agents may cause skin irritations or respiratory problems.
• Sanitizers can lead to skin irritation or accidental ingestion.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Education