Guest Services Leader (Raphine)

Pilot Flying J
Raphine, VA
Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $15.70 - $23.33 / hour

Qualifications

  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required

Additional Information

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay



Job Location

Google Maps requires functional cookies to be enabled
Posted 2026-01-01

Recommended Jobs

Advanced CNC Machine Operator - 2nd Shift

Columbus McKinnon Corp.
Damascus, VA

Job Summary/Overview This classification requires set up, operation and inspection of CNC machining centers to produce high quality production components in a manufacturing atmosphere. Essential …

View Details
Posted 2025-12-03

Software Architect

Stratos Solutions
Chantilly, Loudoun County, VA

Job Title: Software Architect Location: Chantilly, VA Minimum Clearance Requirements: TS/SCI with Poly Position Summary: Stratos Solutions is seeking an experienced Software Architect to s…

View Details
Posted 2025-12-01

SharePoint System Support Specialist

The Gemini 3 Group, Inc.
Norfolk, VA

Job Summary/Purpose: The Gemini 3 Group (G3G) is seeking a full-time SharePoint System Support Specialist to support the Navy in Norfolk, VA. The SharePoint System Support Specialist will be responsib…

View Details
Posted 2025-12-10

Operations Team Lead - 3rd Shift - Sanctions Screening Center of Excellence

Bank of America Corporation
Richmond, VA

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …

View Details
Posted 2025-11-20

Travel Emergency Medicine Advanced Practice Clinician

Multi-State Emergency Medicine Facilities
Richmond, VA

Join our elite group of advanced practice clinicians and work at the top of your license. As a member of this team, you will receive premium compensation, guaranteed hours (based on contract), paid t…

View Details
Posted 2025-12-15

Technical Writer

Triumph Services
Richmond, VA

Technical Writer REMOTE Long term contract The Technical Writer will be responsible for developing high-quality documentation , including system manuals, release notes, and online help res…

View Details
Posted 2026-01-09

Sr. Data Engineer II (6033)

Metrostar
Virginia

As Sr. Data Engineer II , you’ll work with a cross-functional team to help design and ingest data from different Object Management Systems that support mission operations for our classified custo…

View Details
Posted 2025-11-25

Mechanic Apprentice

Lorton Auto Service Center
Lorton, VA

$2,000 SIGN-ON BONUS – Apprentice Mechanic.  (Details shared during interview). Why pay technical schools like Lincoln Tech thousands of dollars when you could get paid to learn instead? We’re…

View Details
Posted 2026-01-10

Food Service Worker - Virginia State University Jone hall

Thompson Hospitality Corporation
Petersburg, VA

Overview: Are you passionate about food and great service? Our campus dining facility is looking for dedicated, friendly, and hardworking individuals to join us as Food Service Workers — an essenti…

View Details
Posted 2025-10-08

Bartender - Big Buns

Thompson Hospitality Corporation
Arlington, VA

Overview: Are you ready to shake up your bartending skills in a laid-back, hospitable environment where good burgers and beer take center stage? As a Bartender , you'll play a vital role in our mis…

View Details
Posted 2026-01-05