Business Intelligence Intern (SUMMER 2026) (ONSITE ONLY)

Job Description

Job Description

Overview

“We will go wherever we are needed and do whatever comes to hand.”

- Ballington & Maud Booth, Founders

Volunteers of America (VOA) is a faith-based, nationwide nonprofit organization dedicated to helping those in need rebuild their lives and reach their full potential. The VOA network includes more than 16,000 full-time professionals empowering 1.5 million people annually through our 29 affiliates in 46 states. We provide hundreds of service programs, including those for seniors and people with disabilities, those experiencing homelessness, and those recovering from addiction. VOA is one of the nation’s most comprehensive human services charities, offering programs for communities, individuals and families.

VOA is seeking a Business Intelligence Intern to support our Affiliate Relations department. The selected candidate will be an integral part of the Affiliate Relations team and will work on projects relating to business intelligence reporting tools, report development and analytics projects that advance our human services mission through data-driven insights. As an integral member of both the Affiliate Relations department and the 2026 intern cohort, the person in this role will work on initiatives that enhance service delivery and outcomes across VOA's national affiliate network. There will be a primary project as well as additional opportunities to contribute throughout the internship.

This position offers an excellent opportunity to gain hands-on experience in nonprofit evaluation and business analytics. The ideal candidate must be flexible, self-directed and possess a strong entrepreneurial spirit with excellent writing and communication skills, good time management and be willing to learn new areas. Also, the selected candidate should be a curious problem-solver interested in data analytics, nonprofit management and social impact measurement.

This position is part-time (up to 29 hours per week) and allows for a Hybrid work schedule

The internship is unpaid, however, a stipend is provided

Primary Responsibilities:

• Leverage VOA’s internal data to develop reports providing insight into service and outcomes related data across our affiliate network
• Coalesce external data sources, including federal administrative data, with internal data for benchmarking purposes
• Collaborate with the Affiliate Relations BI team to scope and deliver new business intelligence tools for the organization (e.g dashboards, paginated reports, etc.)
• Practice sound documentation and management using data dictionaries, data glossaries, etc.
• Communicate insights and findings to internal stakeholders as needed

Required Knowledge, Skills & Abilities:

• Knowledge and skills in data analysis, data management, and business intelligence
• Passion for making the world a better place
• Commitment to inclusive and collaborative team culture
• Strong written, interpersonal and communication skills
• Ability to prioritize, multi-task, stay organized, and meet deadlines
• General familiarity with SQL, Python, or R a plus
• Proficiency with Excel or BI/data visualization tool(s) (Power BI, Tableau, Looker) a plus

Qualifications:

Physical Capabilities:

• Lifting: Requires lifting materials up to 10 lbs.
• Ability to stand or sit at a computer for prolonged periods

Working Conditions:

• The work environment characteristics and physical demands described here are representative of those an intern encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
• This position will take place primarily in an office setting

Other Duties:

Please note that this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the intern for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience:

• Applicants working towards or recent completion of a degree in public health, public policy, social work, computer science, statistics, economics, epidemiology, sociology - or another related field - are encouraged to apply

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

VOA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Volunteers of America does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status or on any other basis prohibited by applicable law.