Planning & Fulfillment Manager
Front End Operations and Order Management Leader __ JOB PROFILE SUMMARY Leads supply planning, inventory management, and resource management in the regional distribution center or local Sales organization. Drives planning initiatives to improve customer on-time delivery and lead time, ensuring adherence to inventory and supply plan. Onsite Richmond, VA (#LI-Onsite) ROLES & RESPONSIBILITIES CORE RESPONSIBILITIES
- Owns the site supply planning process and provides visibility of supply capacity and objectives within the S&OP process, including feedback on the site's ability to support the demand plan.
- Manages the inventory and Net Working Capital (NWC) checkbook, ensuring optimal inventory levels, conducting periodic reviews, and maintaining inventory management processes for finished goods in line with company guidelines.
- Leads the Sales & Operations Execution (S&OE) short-term planning process, ensuring alignment between planning and execution and coordinating responses to unplanned events.
- Supports the profitable execution of customer orders by collaborating with business functions and supply units, and leading discussions on inbound issues, planning parameters, and reverse logistics.
- Drives continuous improvement and cross-functional initiatives to enhance on-time delivery, lead time, inventory optimization, resource utilization, and forecast accuracy while applying Lean Six Sigma and supporting best practices in planning systems and integrated ERPs.
- Bachelor's degree in Materials/Supply Chain Management, Business Administration, or Engineering (Industrial preferred) with 5+ years of experience in materials planning, sourcing, or logistics, including people management.
- Advanced knowledge of ERP systems (especially SAP), with APICS/ISM or equivalent supply chain certifications preferred.
- Strong analytical, time management, and organizational skills, with the ability to achieve results with minimal supervision.
- Effective communication and presentation skills, with proficiency in MS Power BI and Excel for data analysis and reporting.
- Experience in budget and performance management, strategy implementation, inventory management, logistics, order fulfillment, and resource/capacity planning.
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
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