Residence Inn Oceanfront-Assistant General Manager

We are inviting candidates with strong hospitality operations experience, leadership skills and outstanding integrity to apply for our Assistant General Manager position immediately to lead our team of hotel operations professionals and provide exceptional guest service. T his is an outstanding Career Opportunity! The Residence Inn by Marriott , located on the Virginia Beach Oceanfront, is seeking an experienced, professional operations leader for this very demanding role.

How You'll Be Rewarded:
In exchange for your talent, you will be eligible for our comprehensive benefit package that includes:

• A chance to learn something new every day in a fun, friendly work environment!
• Health Benefits; Medical, Dental and Vision
• Paid Time Off
• Employee Assistance Program
• Company Paid Short Term Disability, Life Insurance and Accidental Death
• Affordable and Optional Long Term Disability and Supplemental Life Insurance
• Company Matched 401K
• Health Care Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• Legal Resources
• Associate Travel Discounts per Brand Guidelines

• Interviews, hires, trains and provides leadership to all associates. Conducts performance appraisals and provides feedback to the Associates. Ensures all hotel staff, including new hires, know all components/features of our brand service standards and are trained to meet service standards; develops added value customer service programs. Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance.
• Analyzes financial and operation information on an ongoing basis to adjust business plans, labor requirements and operating costs. Meets or exceeds budgeted profit and margin for hotel. Ensures hotel staff is trained in financial control procedures for cash, vouchers, inventories and receivables, and that these procedures are regularly followed. Produces accurate and timely financial reports.
• Maintains guest service as the driving philosophy of the hotel.
• Personally demonstrates a commitment to guest service by responding to guest needs.
• Assist team leaders in meeting and exceeding brand service and quality goals.
• Ensure that all managers are trained for their positions to maximize service, production and efficiency
• Clearly describe, assign, and delegate responsibility and authority for the operation of the various sub-departments under his/her supervision.
• Ensures hotel standards contribute to the delivery of consistent guest service. Ensures compliance with all brand standards.
• Performs other duties as assigned to meet business objectives

• Candidates must have excellent written and verbal communication skills.
• Previous hotel management experience required in Housekeeping and/or Front Office.
• Ability to read and interpret budgets and financial statements.
• Must be knowledgeable in Word, Outlook and Excel. Previous experience with hotel PMS and Time & Attendance systems.
• Preference given to candidates with branded hotel experience (i.e. IHG, Marriott, Hilton)
• Must be willing to work a varied schedule that includes: days, nights, weekends and holidays.
• Physical requirements of the position include: standing and/or walking for extended periods of time; bending, stooping, and reaching; pushing and pulling up to 100 lbs; and lifting up to 75 lbs.

This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities.

EOE M/F/Veteran/Disabled