Guest Services Coordinator
Description
As a Remote Guest Services Coordinator, your role is all about service. You’ll ensure clients have everything they need, resolving challenges and making their travel experience stress-free.
Responsibilities:
- Manage guest inquiries and resolve issues promptly.
- Support rebookings, cancellations, or modifications.
- Provide clear communication before and during travel.
- Maintain strong client trust and satisfaction.
Qualifications:
- Excellent problem-solving skills.
- Ability to remain calm under pressure.
- Strong written and verbal communication.
- Self-starter comfortable with remote work.
What We Offer
- Training on guest care and conflict resolution.
Remote-first position with flexibility.
Pay structure that rewards performance.
- Supportive environment with peer learning. Special travel discounts and deals.
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