Senior Product Designer II - Growth

Job Description

Job Description

MarginEdge is an AI-forward company helping restaurants run smarter with clearer insights, simpler workflows, and less back-office friction. We give operators more control over their back of house, so they can spend less time buried in admin and more time doing what they love. Sound like your kind of thing? Great, let’s dive in!

We’re looking for a sharp, strategic Senior Product Designer to turn friction into momentum and help operators discover the full value of MarginEdge. In this role, you’ll shape product-led growth by designing experiences that make adoption easy, value clear, and expansion feel natural. You’ll experiment across the platform, collaborate with cross-functional teams, and use behavioral insights to design moments that drive action and build trust.

If you think in systems, move fast with purpose, and care deeply about the why behind the design, we’d love to meet you.

As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data.

Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 10,000+ restaurants across the US and Canada.

We enable restaurants to make magic while knowing we are doing the same for them.

We have the utmost respect for our clients and because of this, we are unable to hire their current employees.

What type of responsibilities will I have?

• Shape how operators discover, adopt, and expand their use of MarginEdge
• Lead cross-functional initiatives that boost adoption, retention, and product value
• Create operator-facing experiences that use AI to surface insights, simplify complexity, and make expansion feel natural
• Run experiments that reduce friction and feel supportive, helping operators unlock more value, faster (without being pushy)
• Own big projects end-to-end, from first sketch to polished launch
• Use behavioral design and UX best practices to nudge users toward meaningful action
• Partner with product, marketing, engineering, and data to align vision and push high-priority work forward
• Explore AI-assisted design tools to prototype faster, validate ideas, and push creative boundaries
• Dig into user research to surface insights, guide decisions, and uncover new opportunities
• Mentor teammates and raise the bar on quality, experimentation, and customer insight

What qualifications or skills are required?

• 8+ years of product/UX design experience, including growth or PLG-focused work
• A user-first mindset with a focus on sustainable growth driven by real value, not just short-term wins
• Experience leading cross-functional projects and shaping product direction
• Familiarity with experimentation tools, growth metrics, and behavioral design
• Ability to navigate ambiguity, think strategically, and move from insight to action quickly
• Strong communicator and collaborator in fast-moving teams
• Expert-level understanding of UX patterns and the strategic judgment to apply or adapt them to meet business and user needs
• Portfolio that shows how your work has driven adoption, retention, or expansion through great UX

Nice to Haves:

• Experience designing AI-powered or AI-assisted workflows is a plus
• Bachelor’s degree in Design, Computer Science, or a related field
• Familiarity with HTML/CSS/JS, Storybook, AI-assisted prototyping tools, or Jira
• Experience at a venture-based startup or growth-stage company
• Experience working in or around restaurants or hospitality (with a love of great food)

What’s it like to work for MarginEdge?

Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge!

We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro?

Benefits (Shut the Front Door, They are Amazing)
In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that’s you again!) but also provide the foundation for a career you love and a life outside of work you love just as much.

• Unlimited Paid Time Off (and we mean it, we encourage your healthy work life balance!)
• Medical, Dental, Vision, and Short/Long-Term Disability Insurance (preventative care for the win)
• Health Savings Account with employer match (dependent upon your medical plan selection)
• Commuter benefits with employer contribution (excluding limos and helos - for now)
• Generous Life Insurance Plan
• Short- and Long-term Disability
• Company-Paid Holidays
• 401(k) and matching
• Stock Options to buy into everything we are doing to support this industry
• 12-week fully Paid Parental Leave
• Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too!
• A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes.

Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on Glassdoor .

Oh, and our recognition in the Washington Post as a top small businesses to work for in 2021, 2022, 2023 and 2024!

And most important, what our customers think about our work on Capterra and G2 Crowd.

Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.