Tolling Business Analyst

**Local candidates strongly preferred**
**Candidate must be able to come to Richmond as needed to attend meetings as needed**
**Interviews will be virtual and require a webcam**
***candidate must be able to come to Richmond, VA to pick up laptop**

The contract may be extended beyond June 30, 2026, possibly for 12+ months**be certain to share the full job description and skills matrix with your candidate directly and make sure your candidate has reviewed and understands the full scope of the expectation

The (VDOT) IT Division is seeking a Functional Analyst to work with both internal staff and external clients to optimize processes and improve quality for the design, development and maintenance of VDOT Tolling technical assets. It is critical for a functional analyst to understand the operational systems of a client, and what the client requires as changes to their existing systems. The systems analyst must translate those requirements into technical specifications to be used by internal staff to develop the system modifications; diagrams must also be prepared explaining the modifications so that both technical staff and executive management can understand what must be done. The functional analyst must propose alternative solutions that balance cost and benefits and adequately test the possibilities for business and technical compatibility.

VDOT is a fast-paced organization that upholds the highest standards for work quality and efficiency. We are committed to continuous improvement, and every team member is expected to contribute proactively to our success. If you are a problem-solver with a passion for data governance and a drive to make a significant impact, we would love to have you on our team.

Key Responsibilities:

Partner with project team members and business stakeholdersto deeply understand business processes, identify pain points, and developexpertise in the customers’ business applications.

Conduct thorough root cause analysis to uncover system gapsand deficiencies, proposing effective business, technical, or blendedsolutions.

Develop process flows, context diagrams, and data flowdiagrams to document current processes and propose modifications.

Discover and meticulously document requirements and userstories with a focus on improving both business and technical processes.

Decompose requirements into Epics and Features, creatingclear and actionable user stories that can be easily understood and implementedby technical teams. Use progressive elaboration to map stories to technicaldesign specifications.

Support the Product Owner inmaintaining the product backlog, grouping related user stories into Themes, anddocumenting dependencies.

Create conceptual prototypes and mock-ups to visualizeproposed solutions and enhance stakeholder understanding.

Propose cost-effective solutions, rigorously testing theirfeasibility for both business and technical compatibility.

Define test objectives, create test plans and cases, execute tests (including regression testing), and facilitate User Acceptance Testing (UAT) with the business. Keep Project Managers and Scrum Masters informed of the progress of testing activities.

Qualifications:

Required:

Advanced understanding of enterprise data managementconcepts and tools.

Minimum of 10 years of experience delivering business andsystems analysis artifacts.

5+ years of experience as an Agile Business Analyst with astrong understanding of Scrum concepts and methodology.

Proven experience in organizing and maintaining Product andSprint backlogs.

Proficiency in translating client and product strategyrequirements into application requirements and user stories.

Expertise in defining acceptance criteria and managing theacceptance process with development teams.

Experience with large, multi-module enterprise systems.

Proficiency with Microsoft Office products (Word, Excel,Access, Outlook, Visio, PowerPoint, Project Server).

Experience with Application Lifecycle Management (ALM).

Exceptional written and oral communication skills, with aproven ability to work well with a diverse set of peers and customers.

•Must be proficient in business process management conceptson BPM tools. Strong experience in creating business process models.

Preferred:

Certified Business Analysis Professional (CBAP)

PMI - Professional in Business Analysis (PMI-PBA)

PMI - Agile Certified Practitioner (PMI-ACP)

Experience using Azure DevOps for agile software development and work item tracking.

Skill	Required / Desired	Amount	of Experience
Advanced understanding of enterprise data management concepts and tools.	Required	8	Years
Experience delivering business and systems analysis artifacts	Required	8	Years
Analyst with a strong understanding of Scrum concepts and methodology.	Required	5	Years
Proven experience in organizing and maintaining Product and Sprint backlogs.	Required	5	Years
Proficiency in translating client and product strategy requirements into application requirements and user stories.	Required	5	Years
Defining acceptance criteria and managing the acceptance process with development teams.	Required	5	Years
Exceptional written and oral communication skills, with a proven ability to work well with a diverse set of peers and customers	Required	5	Years