Retail Store Associate

Job Description

Job Description

Urgent Need! Hiring Now! GEN Aspire, LLC dba Batteries Plus Bulbs is hiring full-time Sales Associates-Store Associates for our Norfolk location. C ome join our customer-oriented, frequently fast-paced work environment with opportunities to build skills, gain knowledge, and receive benefits and pay growth! Enjoy a flexible schedule and paid training!

Consultatively sell batteries, light bulbs and accessory items to retail and commercial customers. Pleasantly engage customers, listen to what they have to say about their batteries/systems and lighting needs, and recommend solutions. Repair cell phones, tablets, and program key fobs. Perform battery tests, installations, and battery pack rebuilds. Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation.

Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly team orientation are critical factors in the success of our business and of our associates.

Customer Service / Sales while working: Live a "Customer First" mentality.

Perform Customer Service / Sales duties:

• Greet customers promptly, determine needs and answer questions.
• Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.
• Ask questions to identify potential commercial customers.
• Operate computer/cash register to initiate and complete sales transactions.
• Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
• Maintain the facility, inventory, property, and customer service levels to management standards.
• Develop and maintain current knowledge of product and service offerings.
• Adhere to general and specific safety standards
• Engage as a "can-do" team member.
• Proactively follow through on commitments and/or tasks needing to be performed.

Perform Merchandising / Inventory /Tech duties:

• Repair cell phones, tablets and program key fobs
• Rotate and stock inventory; perform inventory counts as required.
• Install batteries, perform tests and tech work.
• Load, unload, and deliver or arrange delivery of products.
• Organize daily recovery of displays to achieve full store appearance.
• Maintain retail shelf label pricing.
• Build displays; setting up & taking down shelves and fixtures.
• Prepare store for daily opening and closing.

Qualifications:

• H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
• Must be available to work all days of the week (Sunday through Saturday).
• Prior retail experience preferred but not required.
• Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems.
• Good listening and verbal communication skills with a customer focus.
• Must possess and use organizational and analytical problem solving skills.
• Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects.
• Ability to calculate simple math, percents, ratios and algebraic expressions and read gauges.
• Demonstrated technical aptitude and or technical experience desired.
• Valid driver's license with clean driving record preferred.
• Must be able to lift 50+ pounds

Our benefits vary by position, but may include the following:

• Pay rate - $14 - $15 per hour (rate increases with device repair experience)
• PTO
• Paid Training and Development
• Bonus plans and spiff programs

At Batteries Plus, you are part of a small entrepreneurial team in a growing business. It is the policy of GEN Aspire, LLC dba Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. We are a drug free workplace.