Property Operatoins Manager

Job Description

Job Description

Location: Annandale, VA
Schedule: Monday–Friday, 9:00 AM – 5:00 PM
Language Requirement: Fluent in English & Spanish speaker is preferred

Position Overview

A condominium association in Annandale is seeking an experienced and highly motivated Operations Manager / Interim General Manager , with title and responsibilities commensurate with qualifications and experience. This individual will play a key leadership role in the daily operations of the community and must be capable of taking ownership of responsibilities immediately.

We are looking for a proactive, organized, and service-oriented professional who thrives in a fast-paced environment and can effectively communicate with residents, board members, vendors, and staff.

Key Responsibilities

• Manage all incoming and outgoing communications, including phone calls, emails, and correspondence with residents, unit owners, vendors, and service providers.
• Maintain and update resident, owner, and Board of Directors records across multiple databases and systems.
• Oversee office supply inventory and coordinate purchasing as needed.
• Perform general administrative duties, including filing, document preparation, typing, mailing, and distribution of community notices.
• Process condominium questionnaires and resale documentation requests.
• Prepare and distribute resident welcome packages and community information materials.
• Monitor vendor invoices and coordinate payment processing.
• Serve as a liaison between residents and operational departments, including maintenance and housekeeping.
• Ensure compliance with front desk procedures, incident reporting protocols, and emergency response procedures.
• Support the Board of Directors and assist with operational and administrative initiatives as needed.

Qualifications

• Strong customer service, communication, and interpersonal skills.
• Previous experience in property management, condominium management, residential operations, concierge services, or hospitality management preferred.
• Experience working in high-rise residential communities or homeowner/condominium associations is highly desirable.
• Proficiency with Microsoft Office Suite and property management platforms, including Building Link.
• Strong organizational and multitasking abilities with exceptional attention to detail.
• Ability to work independently, exercise sound judgment, and effectively manage multiple priorities.

Ideal Candidate

The ideal candidate is a hands-on professional who can step into a leadership role with minimal training, take initiative, solve problems proactively, and help ensure the smooth day-to-day operation of the community.

Company Description