Senior Specialist, Change Management

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At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.


This position is not eligible for Visa Sponsorship.

The Senior Specialist of Change Management will play a vital role in supporting organizational change initiatives across the enterprise. As a member of the Transformation Team, you will be contributing in the development and implementation of change management strategies, plans, and leading activities to ensure smooth transitions and adoption of new processes, systems, and technologies. The focus of this role will be on effective communication and stakeholder engagement throughout the change process.

Primary Responsibilities:

• Collaborate with project teams to identify and assess potential risks and impacts of change, and contribute to the development of mitigation strategies.
• Contribute to the development and execution of change management strategies and plans to support the successful implementation of business transformation initiatives.
• Contribute to the design and delivery of change management training programs and materials, with a focus on equipping employees with the necessary skills and knowledge to adapt to change.
• Support the development and implementation of communication plans to ensure timely and effective communication of change initiatives to all stakeholders.
• Create communication key messages and collateral to aid leaders and stakeholders in building understanding of key aspects of the change.
• Identify and engage key stakeholders to build support and alignment for change initiatives.
• Execute change impact assessments to identify potential areas of resistance and assist in developing strategies to address them. Prepare and facilitate Change Impacts assessment workshops.
• Provide support and guidance to project teams and leaders on change management best practices.
• Monitor and evaluate the effectiveness of change management activities and provide recommendations for adjustments as needed.
• Foster a culture of continuous improvement by promoting change readiness and resilience across the organization.
• Stay up-to-date with industry trends and best practices in change management, and proactively apply them to enhance change initiatives.

Required Qualifications:

• Bachelor's degree in business administration, communications, psychology, or a related field. Master's degree preferred.
• 4 or more years of proven experience in change management, preferably in a business transformation or organizational change context.
• Strong knowledge of change management methodologies, tools, and techniques.
• Experience developing communications strategies, key messages, communication plans, and communication collateral.
• Excellent communication and interpersonal skills, with the ability to effectively engage stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to identify and address potential barriers to change.
• Ability to work collaboratively and build relationships with cross-functional teams and leaders.
• Proactive and results-oriented mindset, with the ability to contribute to the successful completion of change initiatives.
• Experience in facilitating workshops or training sessions on change management topics.
• Familiarity with content development software (e.g., Articulate, video editing) is a plus.
• Certification in change management (e.g., Prosci, ACMP) is a plus.

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It is our business imperative to remain a very inclusive workplace.


To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

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Job Requisition: 390675