Scheduling Assistant, Mobile Clinics Division
- Log online appointment requests into scheduling spreadsheets
- Log daily calls into the scheduling spreadsheet
- Schedule appointments according to clinic scheduling guidelines
- Refer calls related to post-surgical patient care to the veterinary staff on a timely basis
- Promote the humane care and treatment of animals
- Advise guardians of proper vaccination schedules and care of animals
- Complete reminders for upcoming clinic appointments
- Enter follow-up responses into Clinic HQ
- Coordinate with other departments on the transportation of animals to and from spay and neuter appointments
- Return the calls of guardians in a timely manner
- Perform scheduling duties in the absence of the primary scheduler
- Perform income checks and adjust pricing based on those checks
- Perform any duties assigned by the primary scheduler
- High school diploma
- Ability to stay on task and work remotely
- Demonstrated animal-handling skills
- Proven exceptional customer service skills
- Proven ability to handle confidential information
- Demonstrated ability to deal with a variety of people in a professional manner
- Excellent organizational skills and attention to detail
- Willingness and ability to maintain a flexible work schedule
- Must be at least 21 years of age and have a valid U.S. driver’s license, a minimum of three years driving experience, and a satisfactory driving record
- Commitment to the objectives of the organization
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