Remote Retention Specialist

Smart Start, Inc.
Sterling, VA

A leading customer service company is seeking a Customer Support & Retention Advisor to engage with customers via phone. This fully remote role involves managing appointments, addressing account inquiries, and using empathetic communication to secure customer retention. The ideal candidate brings at least 6 months of experience in customer service, is proficient in navigating CRM platforms, and possesses strong multitasking abilities. Benefits include uncapped performance-based commissions and comprehensive health coverage. #J-18808-Ljbffr

Posted 2026-08-12

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