Project Security Specialist

Job Description

GardaWorld Security Services is Now Hiring a Project Security Specialist!

Ready to suit up as a Project Security Specialist?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As an Officer, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s in it for you:

• Site Location: Glen Allen
• Set schedule: Full-time, Monday through Friday, 1st shift (9:00am-5:00pm)
• Competitive hourly wage of (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities

• Monitor and maintain the card access system while responding accordingly and professionally in a timely manner.
• Triage service tickets and take appropriate action.
• Assist with activities related to the access control system conversion project.
• Process access control and service request tickets, ensure required approvals are obtained and take appropriate action.
• Create/update access control records, apply appropriate access levels and issue physical access control credentials.
• Submit service tickets to third-party security systems integrator; manage ticket life-cycle to conclusion.
• Solicit pertinent information from callers and relay complex facts and details accurately and concisely to the appropriate personnel.
• Prepare, complete, and project related reports to include stats/metrics and work orders.
• Monitor and maintain all forms of communication to include email, phones, cell phones, and/or personal contact with internal and external customers while responding accordingly and professionally in a timely manner.
• Perform other duties as assigned by Corporate Security management.

Qualifications

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Must have an active DCJS License

• Strong teamwork and communication skills. Must be flexible/adaptable to a constantly changing environment.
• Excellent written and verbal communication skills
• Ability to exercise a high degree of diplomacy and collaboration.
• Intermediate to advanced level keyboard and computer skills.
• Ability to coordinate multiple assignments, actions, and direct others to locations and tasks.
• Attention to detail.
• Ability to work without close supervision.
• Ability to keep privileged information confidential.
• Knowledge of Microsoft applications such as Outlook, Word and Excel

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment .

Qualifications

Education