Salesforce Quality Assurance I

Job Description

Job Description

Salesforce Quality Assurance I executes detailed test cases validating FedRAMP Moderate/High security controls, Section 508 accessibility compliance, and AI/Agentforce output integrity (hallucination/bias detection)

• Test Planning & Case Development: Create and maintain detailed test plans and test cases based on business requirements, user stories, and functional specs.
• Manual & Automated Testing: Execute both manual and automated tests using tools like Selenium, JIRA, or other automation frameworks.
• Defect Identification & Tracking: Identify, document, and log bugs or defects in a bug tracking system; verify fixes and ensure no regressions.
• Regression & Performance Testing: Perform regression testing to confirm new changes do not break existing functionality; conduct performance and security testing.
• Collaboration: Work with developers, business analysts, project managers, and stakeholders to review requirements, validate designs, and ensure alignment with business needs.
• Compliance & Standards: Ensure adherence to organizational policies, industry standards, data privacy, and accessibility guidelines.
• Reporting: Provide clear, detailed test result reports to stakeholders and track QA metrics.

• Salesforce Knowledge: Strong understanding of Salesforce platform features, modules, and architecture.
• ·5+ years of QA experience with at least 3 years on Salesforce Government Cloud; Salesforce Certified Administrator and ISTQB Foundation Level required; U.S. Citizen with Public Trust eligibility
• Testing Methodologies: Experience with Agile/Scrum, Waterfall, DevOps, and QA best practices.
• Automation Tools: Proficiency in test automation tools and frameworks.
• Bug Tracking: Familiarity with tools like JIRA for defect management.
• Analytical & Problem-Solving Skills: Ability to identify issues early and propose effective solutions.
• Communication: Strong written and verbal communication skills for reporting and collaboration.
• Proficient in enterprise testing tools (Provar, Selenium, Copado Robotic Testing) and Agile/SAFe environments using Jira or Azure DevOps