Assistant Store Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Assistant Store Manager Reports To: Store Manager

Lead. Grow. Make an Impact.

Are you a motivated leader who thrives in a fast-paced environment and enjoys helping people? We’re looking for an Assistant Store Manager who is ready to take the next step in their career by helping lead a successful store team, delivering excellent customer service, and driving business growth.

In this role, you’ll work side-by-side with the Store Manager to oversee daily operations, support employees, build customer relationships, and ensure the store runs smoothly and profitably. When the Store Manager is away, you’ll confidently step in to lead the team and keep operations moving forward.

If you’re dependable, customer-focused, and excited about leadership opportunities, we’d love to meet you.

What You’ll Do

Lead Daily Store Operations

• Support the Store Manager with day-to-day operations and team leadership
• Step into leadership responsibilities when the Store Manager is absent
• Help maintain accurate store records and operational reports
• Ensure company policies, inventory procedures, and cash handling standards are followed
• Assist with daily bank deposits and protecting company assets

Deliver Outstanding Customer Service

• Help customers find solutions that fit their needs
• Review and approve customer order information
• Support timely deliveries, installations, and service requests
• Assist with account management and collections in a professional manner
• Build strong customer relationships that encourage repeat business

Support & Develop the Team

• Help recruit, train, coach, and motivate employees
• Monitor employee performance and ensure tasks are completed correctly
• Promote a positive, team-oriented work environment
• Assist with vehicle maintenance tracking and operational safety standards

Help Grow the Business

• Support sales growth initiatives and store performance goals
• Help maintain high operational standards and customer satisfaction
• Communicate effectively with leadership, corporate teams, and other store locations

What We’re Looking For

• High school diploma, GED, or equivalent experience
• Valid driver’s license with a clean driving record
• DOT certification (if required by state)
• Previous management, retail, rent-to-own, or customer service leadership experience preferred
• Ability to lift up to 75 lbs.
• Strong communication, leadership, and problem-solving skills
• Ability to multitask and thrive in a fast-paced environment
• Comfortable handling customer concerns professionally and confidently
• Detail-oriented with strong organizational skills

Why Join Us?

• Opportunities for career growth and advancement
• Leadership development and hands-on management experience
• Team-focused and supportive work environment
• Variety in your day — no two days are the same
• The chance to make a real impact on customers and your team

Work Environment

This role involves active, hands-on work in the store, customer homes, and the field. Candidates should be comfortable with:

• Standing, walking, lifting, bending, and moving throughout the day
• Working in varying indoor and outdoor conditions
• Driving safely in all weather conditions
• Occasional overtime and travel between store locations as needed

Ready to Take the Next Step?

If you’re ready to grow your leadership career with a company that values teamwork, customer service, and professional development, apply today and become part of our team.