Cluster Transportation
Description
Position Information
Location: Marriott Richmond
Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities:
What You’ll Do
- Transport guests to and from designated locations such as the airport while providing friendly and professional service.
- Assist guests with luggage and provide helpful information about the hotel, local attractions, and transportation options.
- Ensure prompt pickup and drop-off times while maintaining safe driving practices.
- Maintain accurate vehicle mileage logs and complete pre-shift vehicle inspections.
- Keep the transportation vehicle clean, fueled, and in safe operating condition.
- Respond promptly to radio calls and guest requests.
- Follow all safety standards, traffic laws, and emergency procedures.
- Report accidents, maintenance concerns, or suspicious activity immediately to management.
- Assist with guest service tasks such as cleaning lounge areas, stocking supplies, or other duties as needed.
- Maintain confidentiality of guest and hotel information and follow all company policies.
What You’ll Bring
- Strong guest service and communication skills.
- Valid driver’s license with a clean driving record.
- Knowledge of local roads, directions, and area attractions preferred.
- Ability to follow safety procedures and vehicle operation guidelines.
- Ability to lift luggage and assist guests as needed.
- Ability to stand, walk, and work outdoors for extended periods.
Other information:
What You Can Look Forward To
- Day 1 Medical, Dental, and Vision Insurance
- Paid Parental Leave
- Vacation and Paid Time Off (PTO) with rollover
- Tuition Reimbursement
- Complimentary wellness tools
- Unlimited referral bonuses
- 401(k) with company match
- Leadership development opportunities
- Hotel, dining, and travel discounts
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