Experienced Evening FOH Manager
Job Description
Job Description
Job Summary:
- Team Leadership: Recruit, train, and mentor front of house staff to ensure a high level of performance and customer service.
- Customer Experience: Ensure an outstanding guest experience by maintaining a welcoming and efficient environment.
- Operations Management: Oversee daily FOH operations, including. order accuracy
- Communication: Serve as the main point of contact between the FOH team and the kitchen, ensuring smooth communication and service flow.
- Problem Solving: Address and resolve customer complaints and service issues promptly and effectively.
- Inventory and Supplies: Manage FOH inventory and supplies, ensuring that all necessary items are stocked and in good condition.
- Performance Monitoring: Monitor staff performance and provide constructive feedback to enhance service quality.
- Compliance: Ensure compliance with health and safety regulations and company policies.
- Must have 11am 11pm availability, including weekends.
- Proven experience in a FOH leadership role in a high-volume, fast paced restaurant environment
- Strong interpersonal and communication skills.
- Ability to lead and motivate a diverse team.
- Excellent problem-solving skills and attention to detail.
- Knowledge of food and beverage operations is a plus.
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