USTDA Receptionist
ROLE
We need an experienced Administrative Support professional to serve as a Receptionist at the U.S. Trade and Development Agency (USTDA). USTDA helps advance overseas infrastructure projects that create opportunities for U.S. exports while supporting jobs at home. In this role, you will staff and operate USTDA’s primary and secondary reception areas, greeting visitors and callers, issuing badges, coordinating visitor access, and providing professional assistance to high-level domestic and international guests. You will also manage clerical and facilities-related requests, support conference room scheduling, and ensure reception areas are organized and professional at all times. This is a full-time opportunity. We can offer a competitive salary, and a comprehensive benefits package.
Apply today! RESPONSIBILITIES
- Staff and operate USTDA’s main reception areas on the 10th and 11th floors during normal business hours, providing backup coverage as needed
- Greet and assist incoming visitors, including senior government officials, foreign dignitaries, congressional staff, and private sector executives, and issue visitor badges
- Receive and route incoming telephone calls and inquiries to the appropriate office or individual
- Coordinate visitor access with building security and maintain accurate visitor logs
- Handle clerical support tasks including arranging local transportation, distributing parking vouchers and Metro cards, and processing courier deliveries
- Log and respond to facilities requests submitted by agency staff, generating work order tickets, coordinating with building management, and escalating issues when necessary
- Coordinate conference room scheduling and assist staff with meeting arrangements
- Maintain the reception areas to ensure they are clean, well-organized, and professional in appearance at all times
- Provide additional administrative support as required to assist agency operations
- 1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position
- Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication
- Experience managing calendars, scheduling meetings, appointments, and greeting high level guests
- Experience creating and distributing correspondence, reports, and other documents
- Track inventory of office supplies and notifying admin office of need to replenish those supplies.
- Experience providing general office support like various administrative tasks, data entry, filing, and customer service
- Ability to manage multiple tasks and prioritize effectively
- Ability to manage the receptionist area
- Effective written and verbal communication skills for interacting with various individuals
- Proficiency in office software and equipment
- High School diploma – required
- Undergraduate degree – preferred
- Arlington, VA 22209
- US Citizenship
- Ability to obtain and retain a SECRET security clearance
- US Trade and Development Agency (USTDA), Information Resource Center (IRC)
- No travel required.
- Full time = 40 hours a week, 8 hours a day
- W2 Classification
- Not eligible for relocation benefits.
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