VITA - Cybersecurity Engineer 3 - TWO ROLES (795168)

ABOUT THE ROLE:

We are seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments. The ideal candidate will possess in-depth knowledge of configuring and administering Security Tools and Products.

% Time

Core Responsibilities

Measures for Core Responsibilities

40

Administer and Maintain EDR Tools

• Tune detection rules to reduce false positives and improve threat visibility for each covered locality.
• Ensure asset inventory is accurate and up to date for each covered locality.
• Regularly update the EDR platform and agents to the latest versions.
• Review and adjust security policies.
• Conduct health checks to ensure the EDR system is functioning properly.
• Investigate and remediate unexcepted agent behavior
• Ensure that Integrations are working as required and troubleshoot when issues are identified

40

Administer and Maintain Vulnerability Management System

• Maintain and update the vulnerability management platform and agents
• Conduct health checks to ensure the VMS system is functioning properly.
• Tune scan policies to reduce false positives and improve accuracy for each covered locality
• Ensure asset inventory is accurate and up to date for each covered locality
• Configure and schedule scans for each covered locality.
• Investigate and remediate unexpected agent behavior

· Ensure that integrations are working as required and troubleshoot when issues are identified

20

General Support

· Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC

• Maintain and update the Remote Monitoring and Management platform and agents

· Accurately document customer interactions, troubleshooting steps, and resolutions

· Escalate complex or unresolved issues as needed

· Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed

Desired Certifications

· Security+

· CrowdStrike Certified Falcon Administrator (CCFA)

· Tenable Certified

· Additional Cybersecurity Related Certifications

Requirements

• Administer and Maintain EDR Tools--Required 4 Years
• Administer and Maintain Vulnerability Management System--Required 4 Years
• Experience in information security, with a focus on security technologies--Required
• Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner--Required
• Ability to work independently and as part of a team--Highly desired
• Excellent organizational skills and attention to detail--Highly desired
• Relevant certifications preferred--Highly desired