ServiceNow Administrator - TS/SCI/Poly

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Seize your opportunity to make a personal impact as a ServiceNow Administrator supporting customer activities. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiators. As a ServiceNow Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Administrator joining our highly skilled team to lead day-to-day operations and drive our mission to be a premier provider of IT operations excellence to the customer. We deliver comprehensive IT service management across multiple fabrics and centers, ensuring seamless integration and optimal performance. We have a responsibility to ensure operational IT capabilities provide our client with the timeliness, accuracy and reliability they demand from all our highly professional roles. Be the change, lead our change – join us!

HOW A SERVICENOW ADMINISTRATOR WILL MAKE AN IMPACT

• Administer, configure, and maintain the ServiceNow platform to support enterprise IT and business operations
• Design and implement workflow automation solutions , enabling process efficiencies and scalable service delivery
• Oversee the incident, problem, and change management processes , ensuring accurate tracking, timely resolution, and system integrity
• Collaborate with cross-functional teams to gather requirements and implement new modules or enhancements
• Monitor system performance, conduct regular platform audits, and apply upgrades or patches as needed
• Develop dashboards and reports to provide insights into system usage and operational trends

WHAT YOU’LL NEED TO SUCCEED:

• Education : Associates or Bachelors degree in a related field; or possess an advanced degree in a related field (such as: Computer Science, IT Management, Engineering, Data Science)
• Required Experience : 4+ yrs of directly related professional work experience
• Required Certifications : ServiceNow Certified System Administrator
• Security Clearance Level : TS/SCI with active polygraph
• Location : Tysons, VA - On Customer Site

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

4 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required