ServiceNow Architect (IRM)

What You Will Do:

• Act as a ServiceNow IRM and regulatory compliance SME, shaping strategy and delivering end-to-end IRM solutions across the ServiceNow platform
• Convert complex operational, compliance, and risk requirements into cohesive ServiceNow IRM configurations and related solutions
• Lead the architecture and deployment of IRM modules—Policy & Compliance, Risk Management, Audit Management, Vendor Risk, and Business Continuity
• Customize and expand ServiceNow IRM components to automate controls, workflow processes, regulatory reporting, monitoring, and risk assessments
• Provide expert technical direction on IRM best practices and support enterprise regulatory compliance use cases
• Build dashboards and reporting capabilities to track compliance metrics, control performance, risk indicators, and audit readiness
• Work closely with compliance, legal, and risk partners to interpret regulatory obligations and embed them into IRM processes

Qualifications Need:

• US Citizenship
• Active secret clearance or the ability to obtain a secret clearance
• Bachelor’s degree
• Experience working with risk platforms and regulatory reporting technologies
• At least SEVEN (7) years of overall experience, including FIVE (5) years on ServiceNow and TWO (2) years using IRM modules
• Minimum THREE (3) years applying regulatory frameworks within risk environments
• ServiceNow CSA and IRM Implementation Specialist certifications
• Hands-on experience guiding clients on regulatory compliance via ServiceNow IRM or similar tools
• Familiarity with major compliance and control frameworks (NIST, NERC, SOX, GDPR, HIPAA, PCI DSS)

Nice To Have:

• Proven ability to navigate challenges where regulatory rules intersect with ServiceNow technical capabilities
• Knowledge of federal compliance frameworks (FISMA, FedRAMP, SOX, NIST, SOC) and NERC CIP utility standards
• Professional compliance certifications (CISA, CISM, CIA, etc.)
• Additional industry-specific compliance credentials
• Exposure to federal, state, and local regulatory environments
• Experience in utilities, energy, or critical infrastructure sectors
• Background supporting government agencies or public-sector clients

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BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.