Manager Category Performance and Analytics, All Suites & Focused Service
***This role is based at our corporate office in McLean, VA***
Exceptional Hospitality Starts with You
This is your chance to be part of an in-house Brands team. The team consists of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more. This team supports all of Hilton's unique brands! As a Manager Category Performance & Analytics, you will help enable performance visibility and strategic decision-making across the All-Suites and Focused Service (ASFS) category. Reporting to the Director, Category Management, this role supports category leadership by delivering data-driven insights, competitive intelligence, and performance analysis across nine brands: Embassy Suites, Homewood Suites, Home2 Suites, LivSmart Studios, Hilton Garden Inn, Hampton, Tru, Spark, and Tempo. You will shape how the category defines performance, identifies opportunities, and guide action to improve business outcomes — spanning guest experience, owner value, commercial performance, development, and market share.
What you'll do during a typical day:
- Analyze category performance across metrics (RevPAR index, Stay Score, renovations, owner economics) and identify main causes and risks
- Develop clear, actionable insights to support leadership decision-making
- Build performance reporting tools to ensure data accuracy and consistency
- Conduct competitive analysis to understand market positioning and performance vs. peers
- Support important category initiatives through data analysis, research and business case development
- Create executive-ready materials for monthly reviews, QBRs, and owner-facing presentations
- Identify trends and opportunities across brands and surface insights that inform category strategy
- Support strategy development and execution for category projects, including project management
How you'll collaborate with others:
- Partner with Category Leadership and Brand teams
- Liaise with important functional partners including: Analytics, Customer Insights, Development, Brand Performance, Marketing, Finance, and Commercial
- Support alignment between our teams by ensuring accurate performance insights
What It Takes to Make the Stay
You have these minimum qualifications:
- Five (5) years of professional experience in analytics, strategy, finance, consulting, or related field
- Analytical skills to interpret complex data into actionable business insights
- Experience working with large datasets and performance metrics
- Experience communicating with senior executives through high‑impact PowerPoint presentations, while project‑managing complex, cross‑functional initiatives
It would be useful if you have:
- Master of Business Administration (MBA) or Bachelor's Degree in business, finance, analytics, or related field
- Experience in hospitality or travel industry
- Experience with business intelligence or data visualization tools
- Experience with competitive research and market analysis
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune . With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
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