Collections Specialist

Seeking a detail-oriented and self-motivated Temp Collections Specialist to provide operational support to our client. This position will assist with managing delinquent accounts, maintaining accurate records, supporting member communications, and performing administrative tasks related to collections, bankruptcy, deceased accounts, and loss mitigation activities. Ideal candidate would have 6 years of credit union or banking experience, effective communications and customer service experience, and be willing to work in a hybrid schedule.

salary: $20 - $24 per hour
shift: First
work hours: 8 AM - 4 PM
education: Associate

Responsibilities

• Review and maintain delinquent account portfolios.
• Document collection efforts and account activities in the credit union's collection system.
• Conduct outbound and inbound member communications regarding past-due accounts.
• Assist with payment arrangements, hardship programs, and loan modification processing.
• Support bankruptcy account administration, including account reviews and documentation updates.
• Assist with deceased member account processing and estate claim tracking.
• Review credit reports and skip-tracing information to locate members when necessary.
• Prepare and maintain reports, spreadsheets, and departmental tracking logs.
• Support repossession, recovery, and charge-off administrative processes.
• Ensure all account actions are documented accurately and timely in accordance with department procedures.
• Maintain compliance with all federal regulations, credit union policies, and confidentiality requirements.
• Perform additional duties and special projects as assigned.

Skills

• Credit
• Collections
• Credit & Collections
• Analytical Thinking
• Accounts Receivable
• Basic Accounts Receivable
• Basic Software Skills
• Verbal Communication
• Customer Service
• Banking Operations
• Bankruptcy
• Salesfource (5 years of experience is required)
• Charge Off
• Loan Processing
• Loan modification
• Loan servicing

Qualifications

• Years of experience: 6 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.