Director of Operations, Mary Immaculate Hospital

DIRECTOR OF OPERATIONS | Newport News, VA

Bon Secours Mary Immaculate Hospital

2 Bernardine Dr.

Newport News, VA 23602

Reports to : Hospital President

# of Direct Reports: TBD (two or more)

Primary Function/General Purpose Of Position

The Director of Operations is responsible for planning, organizing, and directing the activities and functions of departments within an acute care facility. The Director prepares budgets, develops goals and objectives, supports assigned Managers, develops policies and procedures, and ensure adequate staffing levels are maintained. The Director of Operations ensures compliance with all applicable regulatory requirements, and in partnership with the site Senior Leadership team provides daily operational support in promoting the mission and values of Bon Secours Mercy Health.

Essential Job Functions

• Responsible for collaboration with interdisciplinary teams to monitor and oversee hospital daily operations.
• Develops strategies for growth of facility and market in collaboration with the President.
• Analyzes current operational processes and performance and develops solutions to address gaps in performance.
• Sets strategic goals for operational efficiency and increased productivity.
• Plans, organizes, and directions policies and procedures that support patient care and associate experience.
• Develops and monitors departmental budgets.
• Leads programs as required by The Joint Commission and other regulatory agencies and participates/leads hospital-based committees.
• Develops leadership teams, creating a trusting, inclusive, and productive environment.

Education

• Bachelors Degree required in Healthcare Administration, Business Administration, or related field
• Masters Degree preferred

Work Experience

• Three to five years of progressively more responsible administrative experience in healthcare
• Demonstrated experience organizing and directing all activities or functions within an area.
• Experience in financial management, program development, and business strategy
• Demonstrated competency in provider relations

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ***email_hidden***. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at ***email_hidden***